16395 Washington St Reviews

Read reviews from customers who used our services at 16395 Washington St


Total reviews

716


Average Rating

4.1/5

November 02, 2025
Overall rating

Dina P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1762143283198

October 29, 2025
Overall rating

He was quick and honest. Arrived quickly once our job was assigned.

Tammy B,

Customer service response - Thank you for your positive feedback, Tammy! We're happy to hear you appreciated the quick and honest service.

Sears Home Services on 1761699333638

October 26, 2025
Overall rating

Paul was the best you have and went the extra mile with problem solving, excellent and needs a rise for his professionalism and promt arriveial. He asked all my concerns and questions and explained what was causing the problems, which I appreciate all he did to help and keep us safe with our appliance. I would recommend Paul and your company if they want a great job done. Thanks Paul for your help and going that extra mile with my appliance being safe now. Score excellent for Paul the technician very professional knowledge.

Anita B,

Customer service response - Thank you for your positive feedback, Anita! We're happy to hear Paul went the extra mile and provided excellent service, ensuring your appliance is safe.

Sears Home Services on 1761531388167

October 26, 2025
Overall rating

Melanie P,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1761533109727

October 26, 2025
Overall rating

Excellent technician. Extremely knowledgeable and professional. Gained customers for life!

Robert L,

Customer service response - Thank you for your positive feedback, Robert! We're happy to hear our technician was knowledgeable and professional, and we look forward to serving you again.

Sears Home Services on 1761532226930

October 24, 2025
Overall rating

Great service, courteous and personable.

roger E,

Customer service response - Thank you for your positive feedback, Roger! We're happy to hear you received great service and found our team courteous and personable.

Sears Home Services on 1761266897512

October 19, 2025
Overall rating

Paul was fantastic! He explained his policy for charges, and step by step procedures he took. My only issue is that I have a coverage plan,, yet had to pay because I was scheduled as a cash call.

Norma W,

Customer service response - Thank you for your positive feedback, Norma! We're happy to hear Paul was thorough in explaining the charges and procedures, and we apologize for the scheduling issue with your coverage plan.

Sears Home Services on 1760924332852

October 19, 2025
Overall rating

Didn’t pressure me.

Olivia M,

Customer service response - Thank you for your positive feedback, Olivia! We're happy to hear you felt no pressure during your experience with us.

Sears Home Services on 1760924599035

October 19, 2025
Overall rating

Jeffrey J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1760928364162

October 15, 2025
Overall rating

amanda (,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1760576541223

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