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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
734
Average Rating
4.1/5
Melanie P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761533109727
Excellent technician. Extremely knowledgeable and professional. Gained customers for life!
Robert L,
Customer service response - Thank you for your positive feedback, Robert! We're happy to hear our technician was knowledgeable and professional, and we look forward to serving you again.
Sears Home Services on 1761532226930
Great service, courteous and personable.
roger E,
Customer service response - Thank you for your positive feedback, Roger! We're happy to hear you received great service and found our team courteous and personable.
Sears Home Services on 1761266897512
Paul was fantastic! He explained his policy for charges, and step by step procedures he took. My only issue is that I have a coverage plan,, yet had to pay because I was scheduled as a cash call.
Norma W,
Customer service response - Thank you for your positive feedback, Norma! We're happy to hear Paul was thorough in explaining the charges and procedures, and we apologize for the scheduling issue with your coverage plan.
Sears Home Services on 1760924332852
Didn’t pressure me.
Olivia M,
Customer service response - Thank you for your positive feedback, Olivia! We're happy to hear you felt no pressure during your experience with us.
Sears Home Services on 1760924599035
Jeffrey J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1760928364162
amanda (,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760576541223
Barbara W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1759971595277
Joann H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759717139896
Paul helped diagnose the issues with our dishwasher the first visit out. This did take some patience as the dishwasher would run for 20 minutes before turning off abruptly. I appreciated his dedication to helping us resolve the issue! We had one guy come out prior to Paul who didn’t wait to see what was happening and it can feel pretty frustrating. I would recommend Sears appliance repair.
Regina L,
Customer service response - Thank you for your positive feedback, Regina! We're happy to hear Paul was dedicated and able to help diagnose the issue with your dishwasher.
Sears Home Services on 1759111794462
