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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
716
Average Rating
4.1/5
RJ arrived to replace refrigerator light and two door gaskets. However, he soon realized they only sent one gasket, not two as he originally ordered. He said he would order the 2nd door gasket and showed me how to replace the other gasket which looks incredibly easy. However, R.J. successfully did replace the one door gasket and the light without any problems. Every time he shows up he does an outstanding job and is very friendly and professional. Hopefully the 2nd door gasket does show up soon so I can replace the gasket.
BoatsB H,
Customer service response - Thank you for your positive feedback! We're happy to hear RJ was friendly and professional, and we hope the second door gasket arrives soon for you.
Sears Home Services on 1758159645577
He was very thorough cleaned up he knew what he was doing. My dishwasher is running great
Connie W,
Customer service response - Thank you for your positive feedback, Connie! We're happy to hear your dishwasher is running great and that our technician was thorough and knowledgeable.
Sears Home Services on 1758070018202
Valerie L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1757654931641
Millsong O,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757654931634
The two technicians got it fixed and were so professional!
H. K,
Customer service response - Thank you for your positive feedback! We're happy to hear our technicians were professional and able to fix the issue.
Sears Home Services on 1757464218545
The technicians were prompt polite and very knowledgeable. I would definitely recommend them again.
Joan C,
Customer service response - Thank you for your positive feedback, Joan! We're happy to hear our technicians were prompt, polite, and knowledgeable, and we appreciate your recommendation.
Sears Home Services on 1757297370486
I believe his name was Johnny older gentleman he was wonderful it took a few times 1st appt he ordered a new part thinking that might be issue after 2 more appts no show and just reschedule after sitting here all day another tech came out was worthless did a video appt and texting Johnny came back out today and seems to have fixed issue so far.
Larene D,
Customer service response - Thank you for your feedback, Larene! We're happy to hear Johnny was wonderful and able to resolve the issue for you.
Sears Home Services on 1755131914599
Jim A,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1754880071781
Our technician Rolla S. was knowledgeable, courteous and explained the problem with our refrigerator. This is our backup fridge and is not cost productive to repair. Thank you.
Karen A,
Customer service response - Thank you for your positive feedback, Karen! We're happy to hear Rolla S. was knowledgeable and courteous in explaining the issue with your refrigerator.
Sears Home Services on 1754879087380
Very knowledgeable, confident, and kind.
Maria C,
Customer service response - Thank you for your positive feedback, Maria! We're happy to hear you found our service knowledgeable, confident, and kind.
Sears Home Services on 1754638295943
