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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
716
Average Rating
4.1/5
He was courteous and helpful.
Brenda E,
Customer service response - Thank you for your positive feedback, Brenda! We're happy to hear you found our service courteous and helpful.
Sears Home Services on 1753924732713
RJ is good about letting me know an eta, which is helpful. He's very personable, shows attention to detail and offers possible causes when things aren't so obvious. The frig has been challenging and more than one tech has worked on it. I hope it's solved this time and the fan isnt a defective part again!
R T,
Customer service response - Thank you for your feedback! We're happy to hear RJ provided helpful and detailed service, and we hope the issue with your fridge is resolved this time.
Sears Home Services on 1753924731350
Friendly, knowledgeable, honest.
Jim R,
Customer service response - Thank you for your positive feedback, Jim! We're happy to hear you found our service friendly, knowledgeable, and honest.
Sears Home Services on 1753659808392
Michael was great, but appointment time was way off schedule. System should have updated. 5 hours difference is not acceptable. Should have been notified by a person. We didn't even get a text.
Laura J,
Customer service response - Thank you for your feedback, Laura! We're happy to hear Michael was great, but we're sorry about the scheduling issue. We'll work on improving our communication.
Sears Home Services on 1753660343802
Abner B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753320816200
Stuart J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753232162621
Great help explained everything clearly gave me many options and pros and cons for all Based on my questions. Professional and helpful.
Ben C,
Customer service response - Thank you for your positive feedback, Ben! We're delighted to hear that you found our service professional and helpful, and that everything was explained clearly.
Sears Home Services on 1753057436133
Carol L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753066961535
Good communication, quick diagnosis of problem.
Donna B,
Customer service response - Thank you for your positive feedback, Donna! We're happy to hear you appreciated the good communication and quick diagnosis.
Sears Home Services on 1753066429199
Efficiency.
Liz M,
Customer service response - Thank you for your positive feedback, Liz! We're happy to hear you appreciated the efficiency of our service.
Sears Home Services on 1752453468645
