16395 Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Angela M
Customer service response - We appreciate the 5-star rating, Angela! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 24, 2024
Richard W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 23, 2024
David H
Our tech was very helpful in that he explained what the problem was with our washing machine. He was also very patient because it seemed the part I needed to replace was not coming off very easily.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 23, 2024
Scott S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 20, 2024
Alan S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 20, 2024
William W
Johnny was great!
Customer service response - Thank you for your positive feedback, William! We're delighted to hear that Johnny provided great service.
Sears Home Services on October 20, 2024
Ali W
Knowledgeable, proactive, and friendly!
Customer service response - Thank you for your positive feedback! We're delighted to hear you were pleased with our knowledgeable, proactive, and friendly service.
Sears Home Services on October 16, 2024
LeeAnn B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 13, 2024
Linda C
Customer service response - A big thank you, Robert, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 19, 2024
David K
After waiting from 8-5, the repair man showed up across the street at 5:06, took a picture of me and the mailbox, filtered me out, and left. The AI sent me a notice I was not home. No live human was available to take a complaint. They sent a different tech who showed up today and overcharged me for two service calls! I gave five stars so they would post this!
Customer service response - We apologize for the inconvenience and confusion, David. This is not the experience we want for our customers. Please contact us directly so we can address your concerns and assist you further. Thank you for your patience.
Sears Home Services on October 02, 2024
