16395 Washington St Reviews

I loved the text & email updates. Originally it was a 4 hour window from 1:00 - 5:00. Mid-morning I received a text directing me to the website for an updated ETA. It said between 2:30 - 4:30. I then knew I didn't need to be home by 1:00. The technician called me when he was on his way. He was very polite & efficient! Sears has a great program in place! I wish the other service companies were this efficient!

The technician was very courteous and thorough and explained to me why the dishwasher is working the way it is. Highly recommend this technician.

So nice to have a repair that works.

Excellent job with diagnosis and follow-up repair. Technician was punctual, quick and cordial.

The technician was knowledgeable, professional and friendly. She immediately located the problem and fixed to working order within the same visit. I am very appreciative for her skill and willingness to correct this problem. A+ service

Thanks for being efficient, knowledgeable and having the parts on hand. One visit. Great service. Thanks!

on time looked professional very informative and did a great job

excellent!