Appointment Lookup
802-552-4364
16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
716
Average Rating
4.1/5
These stars are NOT for sears in general, they are for the particular guy who came to repair, who's name I never got. He discovered that the problem with our Kenmore dishwasher was due to a bad initial install, which was bound to result in this problem. He made the adjustment to the better way, and gave me a break on the price to account for the fact that the problem originated from the installing technician, not from the appliance or the user. The thing that concerns me is that sears obviously has some technicians (not this one) who either don't know what they are doing, or are deliberately creating future service calls for their company by doing shoddy work in initial installs.
Jesse M,
Gretchen S,
Customer service response - Gretchen, Thank you for the 5 star rating! This makes us happy to see we could provide you with the best service possible. We hope to see you again in the future!
Sears Home Services on 1513252800000
My refrigerator door finally is balanced. Life is good.
Nancy G,
Customer service response - Hi Nancy, Thank you for the 5 star rating! We are thrilled to hear that your refrigerator door is fixed. Thank you for choosing Sears, and we hope to service you again in the future for all of your needs!
Sears Home Services on 1513252800000
Peak R,
Customer service response - Hi there, We were pleased to see you left us a 5 star rating. Thank you for sharing your experience and choosing Sears!
Sears Home Services on 1513252800000
Elizabeth M,
Customer service response - Elizabeth, Thank you for taking the time to rate Sears. That is so great to hear you had a 5 star experience with us! This is what we strive for, so we are happy we were able to provide you with that. Thanks for choosing Sears, and we hope to service you again in the future and continue to give you a 5 star experience.
Sears Home Services on 1513252800000
Brenda K,
Customer service response - Hi Brenda, Thank you for taking the time to rate your last experience with Sears. We are so happy to see you received 5 stars! We value you as a customer, and hope you continue to choose Sears in the future for all of your service needs.
Sears Home Services on 1513252800000
The technician was exceptional - efficient, professional and helpful!
LeeAnn W,
Customer service response - Hi LeeAnn! We love to see that your recent service tech provided the 5 star service that we strive for!! Thank you for taking the time to leave us your feedback and we look forward to assisting you in the future.
Sears Home Services on 1513252800000
Victor was great, kind, courteous, and answered all of our questions.
Janet C,
Customer service response - Hi Donald! Thank you for taking the time to leave us your 5 star rating! We are thrilled to see that you had a fabulous experience with your recent service visit! We appreciate your feedback and look forward to assisting you in the future.
Sears Home Services on 1513252800000
Mona K,
Customer service response - Hi Mona! Thank you so much for taking the time to rate Sears. We love seeing the 5 stars and knowing you were satisfied with our services. We hope you continue to choose Sears in the future - we look forward to servicing you again!
Sears Home Services on 1513252800000
Finally, we have cool AC. Great job, fast and affordable.
Emil O,
Customer service response - Hi Emil, We love seeing the 5 stars! Thank you for sharing your experience with us, we love to hear you are happy. We look forward to servicing you again in the future! Have a great day, Emil.
Sears Home Services on 1513252800000
