16395 Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joan M
Repaired water line going through filter for water and ice cubes
Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 14, 2021
Marilyn P
The repair work was done with speed and care. Excellent outcome. Snowthrower works great and is ready for winter.
Customer service response - Dear Marilyn, Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
Sears Home Services on December 14, 2021
Michael D
Johnny was personable, efficient, humorous and fixed the problem! Arrived on time and did the job.
Customer service response - Thank you Michael Davisonfor your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2022
Russ H
Customer service response - Thank you Russ Hopkinsfor your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on December 14, 2022
Abe U
Closed. Shop the closing November 2021 clearance there done for now as a brick and mortar business for now.
Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 14, 2022
Janet R
The Technician was very knowledgeable regarding the repair and extremely helpful in explaining the service. The part was ordered in advance, based on my description of the problem, therefore the Tech was able to complete the repair in one trip and in reasonable amount of time.
Customer service response - We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2022
Tia H
* John was very helpful today, thanks again for the time you took to come out and give an estimate for the repair!
Customer service response - Hi there! We are so happy to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears !
Sears Home Services on December 14, 2022
George O
I would rate them 5 star for their expertise and professionalism.
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on December 14, 2022
Gordon H
This place is great and in the area for me. Ordered the wrong part and took it back the next day and got right part, glad it wasn't on line
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on January 14, 2023
Kevin K
Thank you for everything and your polite conversation. I value your knowledge and expertise and appreciate your education about the appliances and warranties. I would recommend you for any future service.