16395 Washington St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (604 reviews)

Joan M

December 21, 2023

Repaired water line going through filter for water and ice cubes

Source: Google

Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on December 14, 2021

Marilyn P

November 23, 2021

The repair work was done with speed and care. Excellent outcome. Snowthrower works great and is ready for winter.

Source: Google

Customer service response - Dear Marilyn, Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on December 14, 2021

Michael D

December 21, 2023

Johnny was personable, efficient, humorous and fixed the problem! Arrived on time and did the job.

Source: Google

Customer service response - Thank you Michael Davisonfor your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on December 14, 2022

Russ H

March 09, 2022
Source: Google

Customer service response - Thank you Russ Hopkinsfor your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on December 14, 2022

Abe U

July 05, 2022

Closed. Shop the closing November 2021 clearance there done for now as a brick and mortar business for now.

Source: Google

Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on December 14, 2022

Janet R

December 21, 2023

The Technician was very knowledgeable regarding the repair and extremely helpful in explaining the service. The part was ordered in advance, based on my description of the problem, therefore the Tech was able to complete the repair in one trip and in reasonable amount of time.

Source: Google

Customer service response - We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears!

Sears Home Services on December 14, 2022

Tia H

August 18, 2022

* John was very helpful today, thanks again for the time you took to come out and give an estimate for the repair!

Source: Google

Customer service response - Hi there! We are so happy to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears !

Sears Home Services on December 14, 2022

George O

September 19, 2022

I would rate them 5 star for their expertise and professionalism.

Source: Google

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2022

Gordon H

December 29, 2022

This place is great and in the area for me. Ordered the wrong part and took it back the next day and got right part, glad it wasn't on line

Source: Google

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on January 14, 2023

Kevin K

April 18, 2023

Thank you for everything and your polite conversation. I value your knowledge and expertise and appreciate your education about the appliances and warranties. I would recommend you for any future service.

Source: Google
Average Rating: 4/5 (604 reviews)
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