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16395 Washington St Reviews
Read reviews from customers who used our services at 16395 Washington St
Total reviews
734
Average Rating
4.1/5
He was polite and seemed to know what he was doing but had little regard for giving us a smaller window of service. I think he could have known early this morning that he wouldn't get to us until late this afternoon.
Wanda Q,
Customer service response - Thank you for your feedback, Wanda. We apologize for the inconvenience with the service window, and we will work on improving our scheduling to provide more accurate timeframes.
Sears Home Services on 1725419749612
Doug M,
Customer service response - Thank you for the 4-star rating, Doug! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1722769096460
After 4 issues with my washer Sears finally replaced it. THANK YOU !!!
T H,
The tech that came out was informative and knew what he was talking about. My complaint...I bought a maintenance agreement with my refrigerator. I was told that it included once a year maintenance check and the replacement of the two refrigerator filters at no extra cost. This made the package pay for itself over a several years. Well, the replacement of the filters is at a cost of $130, double the cost on Amazon.
Tammy N,
The technician was knowledgeable and very helpful. He fixed the problem and even made sure there were no other problems to come up. I was very pleased with the service.
Laurlie H,
the service rep was on time. Did the repair and had the water dispenser in our refrigerator working again. Kept a clean work area . Explained the repair and was a pleasant and professional individual.
Jan C,
The serviceman was cordial and quickly busy repairing the refrigerator. I talked to him about the effectiveness of his repair work….He said to call in again if what he did was not working like we thought….Well, we are hearing new noises and the noise we have tried to eliminate was still there but not as loud…so I really would like to try again with the same serviceman we had previously.
Jerry V,
Dudley M,
The tech arrived on time, diagnosed the problem quickly, fixed it quickly, and was professional. They could do better on price, but they definitely get the job done.
Dan D,
The person, a women, who came out was very nice and did a very good job repairing our problem.
Joe S,
