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8501 W Bowles Ave Reviews
Read reviews from customers who used our services at 8501 W Bowles Ave
Total reviews
200
Average Rating
4.8/5
James was not the one...
Jason Sanders of Delta T Heating & Air Svcs responded on Sept. 7 and did a great job. The right man for the right job. Very happy here.
Walter B,
Lakewood, COExpensive
The service was fine, but they charged well over $200 labor for less than an hour of work.
Leah,
Littleton, CODryer repair
Michael was very helpful, informative, and honest about our repair in helping us make a decision on what direction we wanted to go.
Merlin S,
Littleton, COCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1748035644721
Never showed up and wrote a false report
I waited all day for the technician to show to repair my washer again after less than a month. I tracked his progress on the web site and after it showed I was next and a time was shown, I waited and then the web site said he was at my house. He didn't show up and then I received a report of his visit but it was for a completely different washing machine with a report that it could not be fixed and should be replaced. I understand that he didn't want to do a recall, but since he was in the area I would have appreciated it if he had stopped in and discussed the issue with me. I only gave him a 2 instead of a 1 because of his previous visit, which I thought was good
George M,
Lakewood, COCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1706655578262
Hot water heater inspection.
The serviceman did his work very well and came on time. Your "Sears" business is in very bad condition. The replacement refrigerator you delivered last October is very BAD quality and your Customer Service was equally as bad.
Elaine M,
Littleton, COCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1698184885074
Deflection
We had this problem with this washing machine staining expensive sheets for months. We cleaned up multiple times examining the gasket that everything we could. This guy comes in and tells me it needs to be cleaned. Are you kidding me? Obviously you are the company he works for don't want to have to repair or replace this washer under warranty.
Louis F,
Idledale, COCustomer service response - We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on 1774647101434
Very kind, helpful and understanding
Knows his job very well and explained it very clearly
George M,
Littleton, COCustomer service response - Dear George thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1740609447795
AVOID Sears Home Services
This is the fourth time we have scheduled with Sears Home Services to come fix our dryer. The first time the technician came and cleaned the lint filter and said it's all set and left, though he did not fix the problem. The second time Sears called us 2 hours into our scheduled 4 hour appointment window and said the technician was sick. The third time the technician said they knocked on our door but they did not come to our house nor even our street. And this, the fourth attempt over the course of now 8 weeks, the technician did not show up, and yet here they are asking for a review even though no one came to our house to do the work they were scheduled to do. In addition, I see a fake signature on a work order that they submitted for payment. Due to the fake work order and FAKE SIGNATURE, I have to assume that someone is scamming someone else at this point. This is the current state of Sears Home Services, so while it is sad that Sears has gotten to this point, it's in everyone's best interest to avoid them and their services.
Robin K,
Littleton, COCustomer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1724362531914
Machine worked before he came, did not work after
Tech came to do diagnostic for washer making noise during spin cycle. He did a "diagnostic" testing on the panel display. The washer stopped working. It would at least work before, but was noisy. After he touched it, the drum would only rotate, wouldn't fill with water or advance through the cycle. Instead of getting a repair, I now have to replace the washer. Paid the "diagnostic fee" even though nothing was diagnosed or repaired. Not happy. He was a nice enough guy, but I really got nothing for the fee I paid.
Tammy D,
Denver, COCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1700605890908
Was not here
The technician never came but said he did and repair was not done
Mary E,
Littleton, COCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691444409405