2800 Greeley Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (69 reviews)
Paul is great but AI customer service is not!
July 23, 2025
Overall rating

Paul was great and easily diagnosed the problem with our dishwasher ( unlike the previous technician). He was professional and friendly. Sears' customer service line with only AI is awful. It is a waste of time and not helpful in the least. You need at least some human support staff to reasonably problem solve with customers.

Lisa H, Eaton, CO

Good Job
July 12, 2025
Overall rating

TECHNICIAN DID A VERY GOOD JOB WITH THE SERVICE. I AM VERY SATISFIED.

Brittney S, Greeley, CO

Ice Maker repair
July 06, 2025
Overall rating

Replaced the mother board and system is working as expected

Barbara S, Greeley, CO

Washer
May 31, 2025
Overall rating

Paul was awesome, customer service sucks,I had two appointments canceled for no reason, no explanations it took almost 4 weeks to fix, Paul was here for 45 minutes and it was fixed I will not recommended Sears to fix anything, AI doesn't work,

Joe G, Pierce, CO

He is always the best for the job!
March 01, 2025
Overall rating

He knows what he is doing hope he is always coming to my house!!!

Helen H, Pierce, CO

Johnny
January 14, 2025
Overall rating

Quick and fast and it was done right. Bought a maintenance plan because of hime

Gene H, Johnstown, CO

Service provided by shawn
January 10, 2025
Overall rating

Very professional and courteous and explained everything. Shawn is definitely a great technician.

Regina L, Johnstown, CO

Johnny did great
November 09, 2024
Overall rating

Johnny did great. He was kind, professional, and efficient. Thank you for your assistance.

Terri P, Greeley, CO

Sears technician
October 04, 2024
Overall rating

Did a good job and he was very nice person and friendly

Luis F, Greeley, CO

Good work
September 29, 2024
Overall rating

Got the job done quickly and didn't leave a mess

Jonathan C, Evans, CO

Average Rating: 4.5/5 (69 reviews)