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3400 S College Ave Reviews
Read reviews from customers who used our services at 3400 S College Ave
Total reviews
150
Average Rating
4.5/5
Appliance repair
Richard was great!! He was knowledgeable, thorough and prompt. Only issue I had was setting appointment. Initially given a time frame of 8 - 5. Thought I indicated before 10:30 and after 1:00. Appears he never received this message as when he first called he asked if 11:00 worked. Advised I would not be present at that time. He reworked his schedule to come at a later time. Should be better way to narrow appointment time so won't be tied up all day, Also phone number of technician would be helpful in cased something comes up & can't make appointment.
David K,
Fort Collins, COYearly Appliance Maintenance
Technician was very knowledgeable and efficient and arrived on time
Patty W,
Fort Collins, COFive stars ice maker repair
Excellent service Friendly On time Fixed the problem Very courteous
Brad T,
Fort Collins, CO@
Very knowledgeable and courteous
Karen S,
Fort Collins, CO5
He was very knowledgeable, and very informative of what the problem and solution for our refrigerator. Great personality.
Patrcia P,
Johnstown, COAppointment Scheduling Poor
The service provided by the tech was fine. However the scheduling tool used by Sears is very poor. They provide a 9 hour window only, with no further narrowing of the window. So I end up having to stay home all day waiting for the tech to text me right before he comes. I received automated email and text from Sears stating there was more specific timing but it provided nothing. The scheduling system and process is broken.
Don B,
Lyons, COFridge wouldn't cool
Friendly and hopefully my fridge keeps working this time
Robert M,
Loveland, COTechnician good-Sears not acceptable
Paul has been as helpful as possible without the correct parts being sent. He has spent his and my valuable time repeatedly over 4 months in a situation that needs to be resolved with a replacement range. Parts are not available. Sears is not responding according to the contract.
Julie N,
Fort Collins, COExcellent service
We are so happy with the service provided by Albert to both diagnose issues and repair our refrigerator. Very friendly and knowledgeable and extremely pleasant to work with. i would highly recommend him to anyone.
David R,
Windsor, CORefrigerator calls
Paul E has been out three times with recommendations to replace our refrigerator however American Home Shield says they have not received any notes from him!!
Douglas S,
Wellington, CO