2050 Southgate Rd Reviews

Read reviews from customers who used our services at 2050 Southgate Rd


Total reviews

180


Average Rating

4.2/5

September 16, 2026
Overall rating

He was great! Friendly and efficient, would except back to do more work!

Lyra H,

Customer service response - Thank you for your feedback, Lyra! We're glad to hear the service was friendly and efficient, and that you'd welcome him back for more work.

Sears Home Services on 1789595349942

September 08, 2026
Overall rating

Brook M,

Customer service response - Thank you for the amazing 5-star review, Brook! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788888017420

September 07, 2026
Overall rating

She is very nice person and she explains everything to me. Thank you so much for your support

Arianeth G,

Customer service response - Thank you for your feedback, Arianeth! We're glad to hear she was nice and explained everything to you.

Sears Home Services on 1788883679381

August 16, 2026
Overall rating

Great job.

Suzanne B,

Customer service response - Thank you for your feedback, Suzanne! We're glad to hear you were pleased with the job.

Sears Home Services on 1786971950574

August 16, 2026
Overall rating

Casey was very friendly and professional and I have my fridge working again!

Mr. S,

Customer service response - Thank you for your feedback, Mr. Stockinger! We're glad to hear Casey was friendly and professional in getting your fridge working again.

Sears Home Services on 1786856802355

August 13, 2026
Overall rating

gloria B,

Customer service response - Thank you for the amazing 5-star review, Gloria! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786649535261

July 21, 2026
Overall rating

Nate did an excellent job. While she was unable to repair my appliance (that is under warranty but Sears denied the repair) she did everything she was able to do. I really appreciated her customer service and communication.

Lisa L,

Customer service response - Thank you for your feedback, Lisa! We're glad to hear Nate provided excellent customer service and communication, even though the repair couldn't be completed.

Sears Home Services on 1784739315196

June 22, 2026
Overall rating

James did an awesome job very knowledgeable with a friendly personality. Thank you James for an awesome service

Philip I,

Customer service response - Thank you for your feedback, Philip! We're glad to hear James was knowledgeable and friendly, providing awesome service.

Sears Home Services on 1782220981800

June 15, 2026
Overall rating

Your Sears. tech expend the reason for his visit Then had to tell us that Choice Home Warranty had close our case. He tried to contact CHW about the closeser Of this age. He waited 45 min Inutes and could not through.

Robert F,

Customer service response - Thank you for your feedback, Robert! We're glad to hear our technician explained the situation clearly and made efforts to contact Choice Home Warranty on your behalf.

Sears Home Services on 1781558436771

June 13, 2026
Overall rating

Michael was great and fixed the problem quickly.

Rebecca S,

Customer service response - Thank you for your feedback, Rebecca! We're glad to hear Michael was great and resolved the issue quickly.

Sears Home Services on 1781377807636

June 04, 2026
Overall rating

Our service repairman was amazing. Michael did a fantastic job! Very professional and super quick! We had the extended warranty on our Samsung dryer and I wasn’t thrilled that it took three weeks from the time it broke to getting it repaired today, but the repair man was awesome.

robert W,

Customer service response - Thank you for your feedback, Robert! We're glad to hear Michael did a fantastic job and was very professional and quick, and we appreciate your patience with the repair timeline.

Sears Home Services on 1780603499895

June 04, 2026
Overall rating

c D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780595836929

May 28, 2026
Overall rating

Amanda S,

Customer service response - Thank you for the amazing 5-star review, Amanda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779992546414

May 13, 2026
Overall rating

Cheri N,

Customer service response - Thank you for the amazing 5-star review, Cheri! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778776939671

May 07, 2026
Overall rating

Very professional and taught us the proper way to clean the filters! Thank you Ralph!!!

Howard D,

Customer service response - Thank you for your feedback! We're glad to hear Ralph was professional and provided helpful guidance on cleaning the filters.

Sears Home Services on 1778180113682

May 05, 2026
Overall rating

Robert M,

Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778081035415

May 05, 2026
Overall rating

David L,

Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778002037538

April 08, 2026
Overall rating

Casey was very knowledgeable and professional. He knew exactly what to do and completed it quickly. Then ran the stove for awhile to ensure problem was fixed.

Kaydee R,

Customer service response - Thank you for your feedback, Kaydee! We're glad to hear Casey was knowledgeable, professional, and thorough in ensuring your stove was fixed.

Sears Home Services on 1775685961047

April 07, 2026
Overall rating

Casey was knowledgeable, communicative, friendly, professional, and a joy to work with. We so appreciated his swift repair of our dishwasher!

Sharon C,

Customer service response - Thank you for your feedback, Sharon! We're glad to hear Casey was knowledgeable, communicative, and professional, and that you appreciated his swift repair of your dishwasher.

Sears Home Services on 1775616677248

April 02, 2026
Overall rating

Ellen W,

Customer service response - Thank you for the amazing 5-star review, Ellen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775156632915

March 09, 2026
Overall rating

Service crew was very polite and thorough. Turn around for parts was reasonable. Keep up the good work it's hard to find out there.

Naadia A,

Customer service response - Thank you for your review, Naadia! We're happy to hear our service crew was polite and thorough, and that the turnaround for parts was reasonable.

Sears Home Services on 1773015659511

February 26, 2026
Overall rating

Casey and his partner were fabulous!

Brenda L,

Customer service response - Thank you for your review, Brenda! We're happy to hear Casey and his partner provided great service.

Sears Home Services on 1772155941917

February 18, 2026
Overall rating

James was very thorough and professional. Great service.

Judy J,

Customer service response - Thank you for your review, Judy! We're happy to hear James provided thorough and professional service.

Sears Home Services on 1771458980196

February 17, 2026
Overall rating

Technician was great! AI scheduling was terrible. Gave me a 4 hour window for service starting at 8:00 am. Finally showed up at 6:30 pm. Wasted my whole day waiting.

Debbie H,

Customer service response - Thank you for your review, Debbie! We're happy to hear the technician was great, but sorry for the scheduling inconvenience. Please contact us directly so we can address this issue.

Sears Home Services on 1771288579336

February 13, 2026
Overall rating

Very friendly, knows what he is doing, tells you waht is wrong and how he fixed it.

Allan C,

Customer service response - Thank you for your review, Allan! We're happy to hear our technician was friendly, knowledgeable, and kept you informed about the repair process.

Sears Home Services on 1770943570505

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