427 Main St Reviews

Read reviews from customers who used our services at 427 Main St


Total reviews

90


Average Rating

4.4/5

September 26, 2025
Overall rating

It is still NOT makig ice

Sharon G,

Customer service response - Thank you for your feedback, Sharon. Please contact us directly so we can address the issue with your ice maker.

Sears Home Services on 1758845430446

September 17, 2025
Overall rating

Technician Conrad repaired the refrigerator in a timely manner while being very professional. He explained the problems, possible issues that could arise while making the repairs and also had me test the product after repairs were made.

Brian S,

Customer service response - Thank you for your review, Brian! We're pleased to hear that Conrad provided professional service and ensured you were informed and satisfied with the refrigerator repair.

Sears Home Services on 1758069678185

September 11, 2025
Overall rating

The service tech, Madho, was professional, knowledge, friendly, and solved our issue promptly. A++!

C M,

Customer service response - Thank you for your review, C Marcus! We're delighted to hear that Madho provided professional and friendly service, and solved your issue promptly.

Sears Home Services on 1757641851197

August 17, 2025
Overall rating

Good pre appointment communication, Technician Austin was in uniform and well groomed. He was friendly, polite and knowledgeable answering all my questions. This was my first experience with Sears Appliance Maintenance Service and I will use them again.

P C,

Customer service response - Thank you for your review! We're pleased to hear that Austin provided friendly and knowledgeable service, and we look forward to serving you again.

Sears Home Services on 1755460458500

August 14, 2025
Overall rating

On time, expert analysis and repair. Thank you.

Bob J,

Customer service response - Thank you for your review, Bob! We're pleased to hear you were satisfied with the timely and expert service.

Sears Home Services on 1755131178075

July 14, 2025
Overall rating

Russell was great. Diagnosed the problem and fixed it. I've had trouble with this appliance for 5 years on and off and some technicians were incompetent and inexperienced. This is the second Sears technician I've seen and both were professional and competent

Diane B,

Customer service response - Thank you for your feedback, Diane! We're glad to hear that Russell and our team provided the professional and competent service you needed.

Sears Home Services on 1752454180231

June 08, 2025
Overall rating

Russell was timely friendly and professional. Unfortunately, I paid $125 for a service call and I could have fixed the problem if I hit enough buttons on the touch screen! It was just some weird glitch.

Janet M,

Customer service response - Thank you for your review, Janet! We're glad to hear Russell was timely and professional, and we appreciate your feedback about the service call.

Sears Home Services on 1749433920167

May 21, 2025
Overall rating

Cyril J,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1747887213381

May 12, 2025
Overall rating

Awesome Job👏Thank you so much for coming ASP

frances L,

Customer service response - Thank you for your review, Frances! We're glad we could assist you promptly.

Sears Home Services on 1747026138526

April 28, 2025
Overall rating

Very knowledgeable and personable.

Paul K,

Customer service response - Thank you for your review, Paul! We're pleased to hear that you found our service knowledgeable and personable.

Sears Home Services on 1745799351394

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