427 Main St Reviews

Read reviews from customers who used our services at 427 Main St


Total reviews

93


Average Rating

4.4/5

January 04, 2026
Overall rating

Mark K,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1767588575065

December 28, 2025
Overall rating

Xer really went above and beyond to ensure our washer was fixed during this service. Answered all the questions we inquired about. Thankfully our issue with our washer has been resolved thanks to Xer!

Ashlee K,

Customer service response - Thank you for your review, Ashlee! We're thrilled to hear that Xer went above and beyond to resolve your washer issue and answer all your questions.

Sears Home Services on 1766974780612

December 14, 2025
Overall rating

Assessed where the annoying noise was coming from through focused listening and observing, and then, hopefully, fixed the root cause of the problem. He knew his stuff and was very professional. Maybe now we can have friends and family over to our home for Christmas

Michael L,

Customer service response - Thank you for your review, Michael! We're glad to hear our technician was professional and knowledgeable in addressing the noise issue, and we hope you enjoy a peaceful holiday season with friends and family.

Sears Home Services on 1765767728796

December 20, 2025
Overall rating

Austin is the first person to get my refrigerators diagnosis right, after a previous guy from Sears didn't even bother doing a full diagnostics job.

Mjds,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1765163649984

November 30, 2025
Overall rating

Austin is the best tech we have had in all the years dealing with Sear Appliance repair. Honest, frank, efficient - all the qualities one wants!

holndaze2782,

Customer service response - Thank you for your review! We're thrilled to hear that Austin provided honest and efficient service, meeting your expectations.

Sears Home Services on 1764555806087

November 30, 2025
Overall rating

The technician (Austin) was very friendly and he quickly identified the reason why our dryer was not functioning. He was able to fix the issue in about 15 minutes. He provided us excellent service. Yeah, is that good?

John H,

Customer service response - Thank you for your review, John! We're glad to hear that Austin provided friendly and efficient service, quickly resolving your dryer issue.

Sears Home Services on 1764556177690

November 09, 2025
Overall rating

Prompt

Gary K,

Customer service response - Thank you for your review, Gary! We're glad to hear you were satisfied with our prompt service.

Sears Home Services on 1762736595601

October 30, 2025
Overall rating

Very thorough with a challenging problem

Mick R,

Customer service response - Thank you for your review, Mick! We're glad to hear that our team was thorough in addressing the challenging problem.

Sears Home Services on 1761868787666

October 09, 2025
Overall rating

Fast response

Gino G,

Customer service response - Thank you for your review, Gino! We're glad to hear you were satisfied with our fast response.

Sears Home Services on 1760059584580

September 26, 2025
Overall rating

It is still NOT makig ice

Sharon G,

Customer service response - Thank you for your feedback, Sharon. Please contact us directly so we can address the issue with your ice maker.

Sears Home Services on 1758845430446

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