Appointment Lookup
802-552-4364
427 Main St Reviews
Read reviews from customers who used our services at 427 Main St
Total reviews
90
Average Rating
4.4/5
Austin is the first person to get my refrigerators diagnosis right, after a previous guy from Sears didn't even bother doing a full diagnostics job.
Mjds,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765163649984
Austin is the best tech we have had in all the years dealing with Sear Appliance repair. Honest, frank, efficient - all the qualities one wants!
holndaze2782,
Customer service response - Thank you for your review! We're thrilled to hear that Austin provided honest and efficient service, meeting your expectations.
Sears Home Services on 1764555806087
The technician (Austin) was very friendly and he quickly identified the reason why our dryer was not functioning. He was able to fix the issue in about 15 minutes. He provided us excellent service. Yeah, is that good?
John H,
Customer service response - Thank you for your review, John! We're glad to hear that Austin provided friendly and efficient service, quickly resolving your dryer issue.
Sears Home Services on 1764556177690
Prompt
Gary K,
Customer service response - Thank you for your review, Gary! We're glad to hear you were satisfied with our prompt service.
Sears Home Services on 1762736595601
Very thorough with a challenging problem
Mick R,
Customer service response - Thank you for your review, Mick! We're glad to hear that our team was thorough in addressing the challenging problem.
Sears Home Services on 1761868787666
Fast response
Gino G,
Customer service response - Thank you for your review, Gino! We're glad to hear you were satisfied with our fast response.
Sears Home Services on 1760059584580
It is still NOT makig ice
Sharon G,
Customer service response - Thank you for your feedback, Sharon. Please contact us directly so we can address the issue with your ice maker.
Sears Home Services on 1758845430446
Technician Conrad repaired the refrigerator in a timely manner while being very professional. He explained the problems, possible issues that could arise while making the repairs and also had me test the product after repairs were made.
Brian S,
Customer service response - Thank you for your review, Brian! We're pleased to hear that Conrad provided professional service and ensured you were informed and satisfied with the refrigerator repair.
Sears Home Services on 1758069678185
The service tech, Madho, was professional, knowledge, friendly, and solved our issue promptly. A++!
C M,
Customer service response - Thank you for your review, C Marcus! We're delighted to hear that Madho provided professional and friendly service, and solved your issue promptly.
Sears Home Services on 1757641851197
Good pre appointment communication, Technician Austin was in uniform and well groomed. He was friendly, polite and knowledgeable answering all my questions. This was my first experience with Sears Appliance Maintenance Service and I will use them again.
P C,
Customer service response - Thank you for your review! We're pleased to hear that Austin provided friendly and knowledgeable service, and we look forward to serving you again.
Sears Home Services on 1755460458500
