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3350 Naglee Rd Reviews
Read reviews from customers who used our services at 3350 Naglee Rd
Total reviews
214
Average Rating
4.5/5
anwer I,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726543036399
Anish W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1725586751104
(Translated by Google) Excellent service and the gentleman was very kind. (Original) Excelente servicio y el señor muy amable
Jesús F,
Customer service response - ¡Gracias por su reseña de 5 estrellas! Nos alegra saber que recibió un excelente servicio y que nuestro técnico fue amable.
Sears Home Services on 1725276567017
Friendly and professional
Isabella G,
Customer service response - Thank you for the 5-star review! We're glad to hear you found our service friendly and professional.
Sears Home Services on 1724901671299
We never seen the person. We have been without air conditioning since July 23 2924. S omeone lied and said that they arrived at my. My husband went outside to greet the but he was not here and today a person was supposed to repair our air conditioning. To Know we have been for repair person for months. My wife is in a heart monitor machine and I explained this to Your Team. This is unacceptable, poor service and My bet not die because y'all lack of communication. Iam rating y'all an O for poor services.
Johnie B,
Customer service response - Thank you for the 5-star rating! We're pleased to hear that Melvin provided you with a polite and informative service.
Sears Home Services on 1724730553822
Polite, efficient and best of all the dryer works!
Randy F,
Customer service response - Thank you for your positive review! We're delighted to hear that you had a great experience and that your dryer is working perfectly.
Sears Home Services on 1724375292325
Very polite and explained in detail what he had done.
Marianne M,
Customer service response - Thank you for sharing your positive experience. We're pleased to hear that our technician was polite and thorough in explaining the service.
Sears Home Services on 1723771967243
very fast in identifying the issue and addressed it
Harish K,
Customer service response - Thank you for taking the time to share your positive experience. We're delighted to hear that you were satisfied with the prompt and effective service.
Sears Home Services on 1722560687619
The gentle that came today was very informative and engaging. He generated a report for me to reference later. The gentleman you sent a month ago gets 1/2 star, if that. I work in construction and I am fairly familiar with best practices. He did not perform 1/2 the things he was suppose to. The report he supposedly generated I have yet to receive. If the gentleman that came today didn't inspect and fixed what he did today I was going to cancel your service. The gentleman today deserve more than the 5 stars I gave him.
todd N,
Customer service response - Thank you for your honest feedback and highlighting both positive and negative experiences with our service. We apologize for the inconsistency and are glad the latest visit met your expectations.
Sears Home Services on 1722560687141
Amy H,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1722335727438
