Appointment Lookup
802-552-4364
3350 Naglee Rd Reviews
Read reviews from customers who used our services at 3350 Naglee Rd
Total reviews
226
Average Rating
4.5/5
Martin V,
Customer service response - Thank you for the amazing 5-star review, Martin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790174263268
Isabel H,
Customer service response - Thank you for the amazing 5-star review, Isabel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789682837519
His very knowledgeable and smart. Great technician because he tried to explain the problem and showed what needs to be replaced .He fixed the issue in a timely manner. Very nice and kind personality.
Tess T,
Customer service response - Thank you for your feedback, Tess! We're glad to hear the technician was knowledgeable, explained the problem clearly, and fixed the issue promptly.
Sears Home Services on 1788907410040
Kristina R,
Customer service response - Thank you for the amazing 5-star review, Kristina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787002417901
Greatest repair man ever!
Michael M,
Customer service response - Thank you for your feedback, Michael! We're glad to hear you had a great experience with our repairman.
Sears Home Services on 1786579371168
Sharon C,
Customer service response - Thank you for the amazing 5-star review, Sharon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786567780072
Richard did a great job repairing our dryer and refrigerator.
Dave S,
Customer service response - Thank you for your feedback, Dave! We're glad to hear Richard did a great job repairing your dryer and refrigerator.
Sears Home Services on 1786404628964
Fast, polite and efficient
Gina B,
Customer service response - Thank you for your feedback, Gina Marie! We're glad to hear the service was fast, polite, and efficient.
Sears Home Services on 1786066592446
Mohamed (,
Customer service response - Thank you for the amazing 5-star review, Mohamed! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785179685384
jgamer426 G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784583809709
American Home Shield warranty ordered the service for repair. Sears Appliance Repair serviceman, Ben, was knowledgeable and friendly. Once we received the correct part the repair was completed promptly. Co-pay on warranty was a reasonable $100. Sears Appliance Repair and American Home Shield Warranty are excellent companies to do business with.
Michael H,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Ben was knowledgeable and friendly, and that you found our service prompt and reasonably priced.
Sears Home Services on 1783810001276
mitos C,
Customer service response - Thank you for the amazing 5-star review, Mitos! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783537272127
Ben is a very kind and professional technician he was very knowledgeable and friendly. He showed a lot of respect for his work and who he is as a person . Beautiful personality. Thank you so much for sending us the best.
Brenda P,
Customer service response - Thank you for your feedback, Brenda! We're glad to hear Ben was kind, professional, knowledgeable, and friendly, and that you appreciated his beautiful personality.
Sears Home Services on 1783095686084
Michael came in exactly on time and with exactly the right solution. He took no time to diagnose the problem, order the parts and work with the insurance to pay for the work. The parts came in 2 days later and it was a breeze to get the things working. He is professional, knowledgeable, trustworthy, and best of all a very friendly person. I can say that these types of folks are not easy to find. The last one I had seen was in 1984 :) It was very nice to meet him and getting the refrigerator fixed.
Ayla G,
Customer service response - Thank you for your feedback, Ayla! We're glad to hear Michael was professional, knowledgeable, and friendly, and that he efficiently resolved your refrigerator issue.
Sears Home Services on 1782954090413
The technician Jacob was very thorough, courteous, and professional. He also came a few minutes ahead of schedule, which was very appreciated.
Serafin P,
Customer service response - Thank you for your feedback, Serafin! We're glad to hear Jacob was thorough, courteous, professional, and arrived ahead of schedule.
Sears Home Services on 1782870006638
Randy did great. Super friendly and fixed our problem. He explained everything he did. Very helpful.
Sean N,
Customer service response - Thank you for your feedback, Sean! We're glad to hear Randy was super friendly, helpful, and explained everything while fixing your problem.
Sears Home Services on 1782750592629
Tenant was present when work completed, they were happy
dinesh P,
Customer service response - Thank you for your feedback, Dinesh! We're glad to hear your tenant was happy with the completed work.
Sears Home Services on 1782339301526
Stacey S,
Customer service response - Thank you for the amazing 5-star review, Stacey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780939851276
The technician was very professional and knowledgeable. He quickly inspected my refrigerator, identified the problem, and clearly explained that it was unfortunately not repairable. What I really appreciated was that he immediately took action and contacted the insurance company to help move the process forward. Excellent service and great customer care.
Jorge E,
Customer service response - Thank you for your feedback, Jorge! We're glad to hear the technician was professional, knowledgeable, and proactive in assisting with your refrigerator issue and insurance process.
Sears Home Services on 1779123070090
Richard is a very quiet technician. Didn't take him very long to diagnose a broken belt. Initially he said he needed to order the belt, which would take about 3 weeks before they could come back. Disappointing, but he went and double checked his van and found he had the tool in his inventory. So installed it and am up and drying again. The only point I have and I don't blame the technician is that his tool for checking inventory should be better and jave better cross-referencing to find parts that may jave a number change. Richard was great.
Kenneth S,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear Richard was able to quickly diagnose and resolve the issue, and we appreciate your suggestion regarding inventory tools.
Sears Home Services on 1778529065575
debbie N,
Customer service response - Thank you for the amazing 5-star review, Debbie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776325501067
The Technician repaired my airconditioning, he was very knowledgeable and helpful, and answered all of my questions and concerns. I would definitely recommend Sears Appliance services to friends and family.
Phil J,
Customer service response - Thank you for your feedback, Phil! We're glad to hear our technician was knowledgeable, helpful, and addressed all your questions and concerns.
Sears Home Services on 1775784606812
Excellent service from start to finish. Easy to submit service request online. Status update communications are timely and frequent and always include options to cancel or reschedule. Technician arrived promptly and was knowledgeable and helpful. Overall experience was fantastic.
M209,
Customer service response - Thank you for your feedback! We're glad to hear you had an excellent experience from start to finish, with timely updates and a knowledgeable technician.
Sears Home Services on 1775521467871
Arrived on time. Quick but great work
Rebecca S,
Customer service response - Thank you for your feedback, Rebecca! We're glad to hear our technician arrived on time and completed the work quickly and effectively.
Sears Home Services on 1775502959164
Julie R,
Customer service response - Thank you for the amazing 5-star review, Julie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775083046237
