3350 Naglee Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
John H
Awesome customer service!
Customer service response - Thank you for your 5-star review, John! We're glad to hear you enjoyed our customer service.
Sears Home Services on July 20, 2025
Mae L
Ben is friendly and explained the diagnosis well.
Customer service response - Thank you for your 5-star review, Mae! We're glad to hear Ben was friendly and explained the diagnosis clearly.
Sears Home Services on July 16, 2025
NiNi L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 07, 2025
Javier A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 01, 2025
concepcion H
He was very professional and explained in detail the problem we are very happy
Customer service response - Thank you for your 5-star review, Concepcion! We're glad to hear our technician was professional and provided a detailed explanation of the problem.
Sears Home Services on June 29, 2025
Errol F
Very knowledgeable, nice personality. Great job. If I could give him a 10 I would
Customer service response - Thank you for your 5-star review, Errol! We're glad to hear our technician was knowledgeable and did a great job.
Sears Home Services on June 25, 2025
Amir Z
Ben is a very experienced, knowledgeable and polite technician. He followed the company protocol and was on spot to fix our refrigerator noise.
Customer service response - Thank you for your 5-star review, Amir! We're glad to hear Richard was patient and successfully repaired the issue.
Sears Home Services on June 19, 2025
Edward P
Rafi, Jose and Robert were all great. The complaint I have is that my scheduled appointment kept getting cancelled and I only got AI responses. Beyond frustrating considering what I pay for master protection agreement!
Customer service response - Thank you for your 5-star review, Edward! We're glad to hear Rafi, Jose, and Robert provided great service, but we apologize for the scheduling issues you faced.
Sears Home Services on June 19, 2025
Stacey B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 17, 2025
Teresa R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 17, 2025
