3350 Naglee Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mary B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
Reina P
Very helpful and informative.
Customer service response - Thank you for your 5-star review, Reina! We're glad to hear you found our service helpful and informative.
Sears Home Services on November 23, 2024
Thom T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 05, 2024
Bill G
Randy was great, very knowledgeable and helped us a lot.
Customer service response - Thank you for your 5-star review, Bill! We're pleased to hear that Randy was knowledgeable and helpful during your service.
Sears Home Services on October 27, 2024
RaeAnn R
Technician was great!
Customer service response - Thank you for your 5-star review, RaeAnn! We're thrilled to hear that you had a great experience with our technician.
Sears Home Services on October 22, 2024
Martin L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 20, 2024
Vicky B
Ben was thorough and efficient and very knowledgeable with water softeners. He kept us informed of his arrival time on the day of the appointment and he did the job with expertise. When completed, he advised us what to expect and what to do in case we encounter a problem with the water softener again.
Customer service response - Thank you for sharing your experience with Ben's thoroughness and expertise. We're pleased to hear he kept you informed and provided valuable advice regarding your water softener.
Sears Home Services on October 15, 2024
James T
Very nice man! Super helpful. Fixed quickly and was on time. One of the best service repair experiences I have had
Customer service response - Thank you for your 5-star review! We're thrilled to hear that you had a great experience with our technician and that the service was prompt and helpful.
Sears Home Services on October 13, 2024
Ramon C
Ben was very professional and thorough in troubleshooting our Kenmore Water Softener. In less than 15m he was able to determine root cause. Thank you Ben! Great Job 👏!
Customer service response - Thank you for sharing your experience with Ben's professionalism and thoroughness. We're delighted to hear he quickly identified the issue with your Kenmore Water Softener!
Sears Home Services on October 01, 2024
David F
Very professional! Clearly explained the problem and provided options to solve the problem.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was professional and provided clear explanations and options.
Sears Home Services on September 24, 2024