3610 Torrance Boulevard Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (324 reviews)
Excellent technician
October 18, 2024
Overall rating

Dane stepped into a bad situation and did a fantastic job.

Roxanne M, Torrance, CA

Dryer repair
October 16, 2024
Overall rating

Adam was excellent! He had to work in a small space & was so nice about it!

Barbara M, Redondo Beach, CA

Amazing service representative
October 15, 2024
Overall rating

The service representative, Morrise, was extremely professional. He knew his job and has extraordinary customer service experience. Extremely satisfied with his help! This has been the 1st and only representative who has assisted me with my appliances. This company is extremely fortunate to have him. Thank you!

Xochilt A, Gardena, CA

ongoing ice maker issue
October 11, 2024
Overall rating

Barry was the absolute best. My ice maker quit working for the second time this year. The problem was wires kept breaking underneath the freezer door. Other service people either could not fix it or did a patch and not a fix. Barry has such intense knowledge and experience ,he took the time to rewire ALL the wires that control the electronics on the door . Most were broken or about to be broken. He had seen this issue many times and was able to make A PERMANENT fix. My first appt for this second same ice maker issue was for Mon. Oct 7.No one showed up and then I got an email saying I was rescheduled for the next day!! WHAT!!. No call just a email and text. Never asked if I would even be home!! The tech Morrise came that day, Tues and did not have a soldering iron to fix the issue. Something about a truck problem. I was able to be home again on Thurs and Barry came, What a God send he was.!! This man deserves a raise. I cannot say enough good things about him. He was courteous, respective, conscientious, methodical, and even made sure he cleaned up everything, And before he left he tested all the features on the ice maker to double check his work.. I woke up today with ice in the bucket!! I want Barry to come to fix my refrigerator all the time now.

Catherine L, Torrance, CA

Great Job
October 10, 2024
Overall rating

Professional and efficient. I appreciated his arrival and working nonstop.

Laura M, Torrance, CA

Washer pump change out
October 08, 2024
Overall rating

Work scheduled delayed however once Jose arrived the pump was swapped and tested very efficiently. Thank you, Jose.

Mahendra M, Torrance, CA

Very good tech
October 05, 2024
Overall rating

Morose was very good at explaining the situation on our refrigerator. And he gave us very good advice. I would like to give him 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💫

Jacqeline I, Hawthorne, CA

Amazing!
October 05, 2024
Overall rating

Jose was super amazing! He was so knowledgeable, professional and was able to fix the problem.

Christi D, San Pedro, CA

Calmly confident and courteous
October 03, 2024
Overall rating

I wish Morrise could be our repair man for all of our appliances, he's a true professional. Would recommend:-)

Talitha L, San Pedro, CA

Did a great job
October 02, 2024
Overall rating

Victor G was very punctual and professional and polite and courteous. Thank you for sending someone with knowledge about what he needed to do. My husband and I are giving Victor 10 stars, he is a Rock Star. Thank you Sears. Jacqueline DavisIngram ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Jacqeline I, Hawthorne, CA

Average Rating: 4.7/5 (324 reviews)
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