145 W Hillcrest Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
amoss166
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 22, 2025
Kenny H
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 21, 2025
Michael F
Prompt, thorough, knowledgeable, friendly, professional
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear you found our service prompt, thorough, knowledgeable, friendly, and professional.
Sears Home Services on July 20, 2025
Robbi S
This was actually my 2nd time having sears as a service provider via my home warranty. The first was for my mom’s home in Hawaii and most recently for my home in SoCal. Just as I gave 5 ***** then, I say the same regarding my experience with Sergio and my HVAC. From the moment I explained what was going on, he calmly said, “I got you, don’t worry.” A short time later a cool breeze was streaming through my home. No drama, no up-sell, and he encouraged that if I continue my AC/heating checkups and I’ll be fine for a while…also staying in compliance with my home warranty. THANK YOU SERGIO…I hope your birthday was MAGICAL! 🤭🎉🎂🥳🎈🎊🎁
Customer service response - Thank you for your positive feedback, Robbi! We're glad to hear that Sergio provided excellent service and reassurance, ensuring your HVAC system is in great shape.
Sears Home Services on July 20, 2025
Cheryl G
Frank was an expert from start to finish. We had a very noisy dryer and after his repair it hums now like a beautiful instrument. In addition, great communication on when he was on his way. Five Stars for Frank for sure!
Customer service response - Thank you for your positive feedback, Cheryl! We're glad to hear that Frank expertly repaired your dryer and provided great communication throughout the process.
Sears Home Services on July 16, 2025
Alan E
Frank M was excellent and very knowledgeable
Customer service response - Thank you for your positive feedback, Alan! We're glad to hear that Frank M was excellent and knowledgeable.
Sears Home Services on July 15, 2025
Wayne K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 13, 2025
Steven B
Bernardo was professional and did a great job. Would recommend him to anyone.
Customer service response - Thank you for your positive feedback, Steven! We're glad to hear that Bernardo was professional and did a great job.
Sears Home Services on July 02, 2025
Fatima B
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 02, 2025
Maureen D
Frank was terrific! On time, clearly explained both Sears policies and what was wrong with my Dryer. Fixed the dryer quickly and guided me through the payment process. Excellent technician.
Customer service response - Thank you for your positive feedback, Maureen! We're glad to hear that Frank was terrific, punctual, and provided clear explanations and efficient service.
Sears Home Services on July 01, 2025
