145 W Hillcrest Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bill V
Patrick did an excellent job in diagnosing the problem, ordering the parts needed, and repairing our washer. He was neat and professional. We are up and running again, great job.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 22, 2024
Ali L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 16, 2024
MSTREYE
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 16, 2024
Millie S
Carlos was very polite and efficient, completing the replacement of rinse dispenser quickly . Definitely a good worker
Customer service response - Thank you for your positive feedback! We're pleased to hear that Carlos provided polite and efficient service during the rinse dispenser replacement.
Sears Home Services on October 15, 2024
Kelly D
Frank was great. He arrived promptly and identified himself. He resolved the issue quickly but took the time to provide me with options if the problem reoccurs which is likely. He was professional and provided good information. I was fearing some shady technician that tried to upsell me but Frank was great. Thanks!
Customer service response - Thank you for your positive feedback! We're delighted to hear that Frank provided prompt, professional service and offered helpful options without any upselling.
Sears Home Services on October 14, 2024
Sandy S
Juan was very professional and even though he could not repair my oven, too old and no parts, he took his time explaining my issues.
Customer service response - Thank you for your positive feedback! We're glad to hear that Juan provided professional service and took the time to explain your oven issues.
Sears Home Services on October 10, 2024
Peggy K
Frank was great Arrived on time and diagnosed the problem quickly The charge was very reasonable Would definitely call Sears again
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Frank provided timely and efficient service at a reasonable charge.
Sears Home Services on October 10, 2024
Christopher R
Outstanding service - fast and efficient.
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service outstanding, fast, and efficient.
Sears Home Services on October 08, 2024
Alex A
Process was generally quick and easy. Hardest part was the wait of a few days for the appointment without a working appliance. The Technician was a pleasure to deal with and did a great job. Would do again if in the same position. Thank you!
Customer service response - Thank you for your positive feedback, Alex! We're glad to hear the process was smooth and that our technician provided excellent service.
Sears Home Services on October 02, 2024
Dianna R
Technician was very efficient, cleaned everything up and was very gracious. I am unhappy with how long it took to get the appointment scheduled after 3 scheduled dates/no-shows (turned out they were cancelled but not by me). However, I don’t hold that against the technician
Customer service response - Thank you for your feedback, Dianna. We're pleased to hear the technician provided efficient and gracious service, and we apologize for the scheduling issues you experienced.
Sears Home Services on October 02, 2024
