145 W Hillcrest Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (134 reviews)

Bill V

October 22, 2024

Patrick did an excellent job in diagnosing the problem, ordering the parts needed, and repairing our washer. He was neat and professional. We are up and running again, great job.

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 22, 2024

Ali L

October 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 16, 2024

MSTREYE

October 16, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 16, 2024

Millie S

October 15, 2024

Carlos was very polite and efficient, completing the replacement of rinse dispenser quickly . Definitely a good worker

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear that Carlos provided polite and efficient service during the rinse dispenser replacement.

Sears Home Services on October 15, 2024

Kelly D

October 14, 2024

Frank was great. He arrived promptly and identified himself. He resolved the issue quickly but took the time to provide me with options if the problem reoccurs which is likely. He was professional and provided good information. I was fearing some shady technician that tried to upsell me but Frank was great. Thanks!

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Frank provided prompt, professional service and offered helpful options without any upselling.

Sears Home Services on October 14, 2024

Sandy S

October 10, 2024

Juan was very professional and even though he could not repair my oven, too old and no parts, he took his time explaining my issues.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear that Juan provided professional service and took the time to explain your oven issues.

Sears Home Services on October 10, 2024

Peggy K

October 10, 2024

Frank was great Arrived on time and diagnosed the problem quickly The charge was very reasonable Would definitely call Sears again

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear that Frank provided timely and efficient service at a reasonable charge.

Sears Home Services on October 10, 2024

Christopher R

October 08, 2024

Outstanding service - fast and efficient.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service outstanding, fast, and efficient.

Sears Home Services on October 08, 2024

Alex A

October 02, 2024

Process was generally quick and easy. Hardest part was the wait of a few days for the appointment without a working appliance. The Technician was a pleasure to deal with and did a great job. Would do again if in the same position. Thank you!

Source: Google

Customer service response - Thank you for your positive feedback, Alex! We're glad to hear the process was smooth and that our technician provided excellent service.

Sears Home Services on October 02, 2024

Dianna R

October 02, 2024

Technician was very efficient, cleaned everything up and was very gracious. I am unhappy with how long it took to get the appointment scheduled after 3 scheduled dates/no-shows (turned out they were cancelled but not by me). However, I don’t hold that against the technician

Source: Google

Customer service response - Thank you for your feedback, Dianna. We're pleased to hear the technician provided efficient and gracious service, and we apologize for the scheduling issues you experienced.

Sears Home Services on October 02, 2024

Average Rating: 4.7/5 (134 reviews)
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