145 W Hillcrest Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Peggy K
Frank was great Arrived on time and diagnosed the problem quickly The charge was very reasonable Would definitely call Sears again
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Frank provided timely and efficient service at a reasonable charge.
Sears Home Services on October 10, 2024
Christopher R
Outstanding service - fast and efficient.
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service outstanding, fast, and efficient.
Sears Home Services on October 08, 2024
Alex A
Process was generally quick and easy. Hardest part was the wait of a few days for the appointment without a working appliance. The Technician was a pleasure to deal with and did a great job. Would do again if in the same position. Thank you!
Customer service response - Thank you for your positive feedback, Alex! We're glad to hear the process was smooth and that our technician provided excellent service.
Sears Home Services on October 02, 2024
Dianna R
Technician was very efficient, cleaned everything up and was very gracious. I am unhappy with how long it took to get the appointment scheduled after 3 scheduled dates/no-shows (turned out they were cancelled but not by me). However, I don’t hold that against the technician
Customer service response - Thank you for your feedback, Dianna. We're pleased to hear the technician provided efficient and gracious service, and we apologize for the scheduling issues you experienced.
Sears Home Services on October 02, 2024
Brian M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 30, 2024
Daryl C
Stan was very helpful and efficient, in discussing and relieving our concerns.
Customer service response - Thank you for your positive feedback! We're pleased to hear that Stan was helpful and efficient in addressing your concerns.
Sears Home Services on September 25, 2024
Robin Z
Frank was very professional, efficient and thorough. He explained his diagnosis and what to expect.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Frank provided professional, efficient, and thorough service while keeping you informed.
Sears Home Services on September 24, 2024
Bryna F
Technician called well before window was up to inform me he was running late and gave a new window, during which he came. He looked at the ice maker, diagnosed the problem, and gave an estimate. He performed the work quickly and efficiently. He was polite, appropriately dressed, and clean. 5 stars!
Customer service response - Thank you for your detailed review! We're delighted to hear that our technician provided timely communication, efficient service, and professionalism during your ice maker repair.
Sears Home Services on September 17, 2024
Susan A
Very efficient and friendly.
Customer service response - Thank you for your positive feedback! We're delighted to hear you found our service efficient and friendly.
Sears Home Services on September 15, 2024
Lizbeth C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 10, 2024
