145 W Hillcrest Dr Reviews

Read reviews from customers who used our services at 145 W Hillcrest Dr


Total reviews

222


Average Rating

4.7/5

January 25, 2026
Overall rating

(Translated by Google) The man arrived and said the total price was $470.00 to replace the drain because that part was broken, and he made me remove the water. I said that was too much money; he told me to sign here and left. I think they're scammers; nobody answers, only automated systems. (Original) El hombre llegó y dijo que el precio total era de $470.00 por cambiar el desagüen porque esa parte estaba quebrada y a mí me puso a quitarle el agua. Dije que es demasiado dinero; el me dijo firma aquí y se fue. Pienso son unos estafadores nadie contesta solo máquinas IA

Thelma E,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1769395625376

December 30, 2025
Overall rating

No service was provided. Technician was not familiar with GE products as he stated he is a Sears Technician.

Tam B,

Customer service response - We apologize for the trouble you've faced, Tam. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1767144125098

May 12, 2025
Overall rating

My dryer is not working

Keri L,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1747026613502

April 29, 2025
Overall rating

Following repair and quality check, red error light reappeared. No way to reach technician or speak with a live agent. AI generated appointment is only way to discuss this issue.

Bob C,

Customer service response - We apologize for the trouble you've faced, Bob. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1745977807557

February 03, 2025
Overall rating

Bonnie R,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1738639199930

November 17, 2024
Overall rating

Left and machine Not fixed

Christina B,

Customer service response - We apologize for the trouble you've faced, Christina. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1731824996291

October 29, 2024
Overall rating

Simple fact. They will charge you more than you authorize simply by having someone else sign for you. This is a faceless organization that uses cheap foreign phone operators to waste your time when there is an issue. Don't give them your credit card unless you can limit it. Request everything in writing. You've been warned. You'll be paying $300 for 15 minutes of work that.

Ryan H,

Customer service response - We apologize for the trouble you've faced, Ryan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1730192685672

October 10, 2024
Overall rating

Kenneth B,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1728551867325

September 29, 2024
Overall rating

I’ve had a membership with Sears for over a year now, and my experience has been nothing but disappointing. My oven has been broken for months, and despite having a service plan, they still haven’t fixed it. Every time I schedule an appointment, they either reschedule or cancel it last minute with no explanation. It’s been over a year, and I’m still waiting! Customer service is unresponsive, and no one seems to care about resolving the issue. What’s the point of paying for a service plan when they can’t even follow through? I expected much better from a company like Sears. Save yourself the frustration and avoid them at all costs!

Harvinder S,

Customer service response - We apologize for the trouble you've faced, Harvinder. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1727587532760

July 01, 2024
Overall rating

The worse service technician who provided a high estimate without testing what is the problem.

Sarjit S,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1719792903853

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