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145 W Hillcrest Dr Reviews
Read reviews from customers who used our services at 145 W Hillcrest Dr
Total reviews
222
Average Rating
4.7/5
Left and machine Not fixed
Christina B,
Customer service response - We apologize for the trouble you've faced, Christina. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731824996291
Simple fact. They will charge you more than you authorize simply by having someone else sign for you. This is a faceless organization that uses cheap foreign phone operators to waste your time when there is an issue. Don't give them your credit card unless you can limit it. Request everything in writing. You've been warned. You'll be paying $300 for 15 minutes of work that.
Ryan H,
Customer service response - We apologize for the trouble you've faced, Ryan. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730192685672
Kenneth B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1728551867325
I’ve had a membership with Sears for over a year now, and my experience has been nothing but disappointing. My oven has been broken for months, and despite having a service plan, they still haven’t fixed it. Every time I schedule an appointment, they either reschedule or cancel it last minute with no explanation. It’s been over a year, and I’m still waiting! Customer service is unresponsive, and no one seems to care about resolving the issue. What’s the point of paying for a service plan when they can’t even follow through? I expected much better from a company like Sears. Save yourself the frustration and avoid them at all costs!
Harvinder S,
Customer service response - We apologize for the trouble you've faced, Harvinder. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727587532760
The worse service technician who provided a high estimate without testing what is the problem.
Sarjit S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719792903853
Not reliable to do the job. Didn’t fulfilled the job as scheduled. Wasted my time waiting for this technician to arrive. Highly not recommendable.
Emerson P,
No sense of responsibility. If something is damaged the provider of service/insurer should cover. One should be able to speak to a manager, to speak to someone who speaks and understands English. The "automatic" phone service is aggravating and then one speaks to a dumb agent.
Chris B,
