2051 High Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carlos P
Nicholas came out to repair our ice maker and was super efficient, friendly and explained everything thoroughly. Thanks, Nicholas!
Customer service response - Thank you for acknowledging Nicholas's efficiency and friendliness during your ice maker repair. We're thrilled you had a positive experience!
Sears Home Services on August 13, 2024
sherry R
Customer service response - Hi sherry, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 06, 2024
Serina G
Customer service response - Thank you so much for the 5-star rating, Serina! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 04, 2024
Jason
Great experience with Adrian. He explained everything that he was going to perform for the service. He also explained what was causing the problem on th AC unit. Very professional.
Customer service response - Thank you for your positive comments regarding Adrian's professionalism and transparency. We're glad he could successfully address your AC unit's issues!
Sears Home Services on July 25, 2024
Leeland C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 24, 2024
Jose C
Great service, very satisfied.
Customer service response - Thank you very much for your positive review! We're thrilled to hear you were satisfied with our service.
Sears Home Services on June 27, 2024
Bob N
Customer service response - Thank you so much for the fantastic 5-star rating, Bob! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 25, 2024
Lydia T
Adrian was a great help in explaining everything that was going on with my air conditioner, he was very professional and polite.
Customer service response - Thank you for your kind words about Adrian and our service. We're thrilled he could help with your air conditioner issues so professionally.
Sears Home Services on June 23, 2024
Annie M
The problem was spotted and fixed. I am happy with the service. Setting up the appointment in the office, on the other hand, took awhile.
Customer service response - Thank you for your feedback; we're glad the problem was fixed to your satisfaction. We apologize for the delay in scheduling and are working to streamline our appointment process.
Sears Home Services on June 21, 2024
Ernest J
Dennis Ed very knowledgeable and gave his honest opinion. Being the frig was 18 years old, it’s best to continue using it for a couple more years, then buy a new one.
Customer service response - Thank you for sharing your positive experience with Dennis; we're glad he could provide you with the honest advice you needed. We appreciate your feedback and look forward to serving you again in the future.
Sears Home Services on June 20, 2024
