2051 High Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (73 reviews)

Bob N

June 25, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Bob! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 25, 2024

Lydia T

June 23, 2024

Adrian was a great help in explaining everything that was going on with my air conditioner, he was very professional and polite.

Source: Google

Customer service response - Thank you for your kind words about Adrian and our service. We're thrilled he could help with your air conditioner issues so professionally.

Sears Home Services on June 23, 2024

Annie M

June 21, 2024

The problem was spotted and fixed. I am happy with the service. Setting up the appointment in the office, on the other hand, took awhile.

Source: Google

Customer service response - Thank you for your feedback; we're glad the problem was fixed to your satisfaction. We apologize for the delay in scheduling and are working to streamline our appointment process.

Sears Home Services on June 21, 2024

Ernest J

June 20, 2024

Dennis Ed very knowledgeable and gave his honest opinion. Being the frig was 18 years old, it’s best to continue using it for a couple more years, then buy a new one.

Source: Google

Customer service response - Thank you for sharing your positive experience with Dennis; we're glad he could provide you with the honest advice you needed. We appreciate your feedback and look forward to serving you again in the future.

Sears Home Services on June 20, 2024

Janice S

June 11, 2024
Source: Google

PRISCILLA V

June 11, 2024

The technician was polite, friendly and knowledge. He provided great service and did a great job 👍

Source: Google

Customer service response - Thank you for taking the time to leave such a positive review. We're thrilled to hear you were satisfied with the service and our technician's professionalism.

Sears Home Services on June 11, 2024

J P

June 11, 2024

Very pleasant experience. Answered all my questions, pleasant and professional. Arrived within appointment time frame.

Source: Google

Customer service response - Thank you for sharing your positive experience with our service and professionalism. We're delighted we could assist you efficiently within your scheduled time.

Sears Home Services on June 11, 2024

Stevenyzb V

June 06, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Stevenyzb! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 05, 2024

Shirley H

June 03, 2024

Friendly, professional and knew what he was doing.

Source: Google

Customer service response - Thank you for your positive feedback about our service; we’re glad our team met your expectations!

Sears Home Services on June 03, 2024

M. G

May 28, 2024

Bruce explained everything and was really thorough in fixing my repair.

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear Bruce was thorough in explaining and fixing your repair.

Sears Home Services on May 28, 2024

Average Rating: 4.3/5 (73 reviews)