100 Santa Rosa Plaza Reviews

Read reviews from customers who used our services at 100 Santa Rosa Plaza


Total reviews

129


Average Rating

4.6/5

April 17, 2026
Overall rating

The technician was friendly and quick to fix door issue.

Mitchell C,

Customer service response - Thank you for your feedback, Mitchell! We're glad to hear the technician was friendly and quickly resolved the door issue.

Sears Home Services on 1776461256080

March 19, 2026
Overall rating

Antonio was knowledgeable and worked quickly. He gave me options, and explained and showed what the problem was. I appreciate the great communication from Sears and Antonio. And his thoroughness! Great customer service! I will use Sears Repair again when needed.

Susanne E,

Customer service response - Thank you for your positive feedback, Susanne! We're happy to hear that Antonio was knowledgeable, thorough, and provided great communication and customer service.

Sears Home Services on 1773879490065

March 17, 2026
Overall rating

The tech was very polite and explained everything that he found wrong and what he did to fix it.

Christy R,

Customer service response - Thank you for your positive feedback, Christy! We're happy to hear that our technician was polite and thorough in explaining and fixing the issues.

Sears Home Services on 1773795829136

March 15, 2026
Overall rating

Karen B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773623867036

March 13, 2026
Overall rating

Tita W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773360894802

March 06, 2026
Overall rating

Patrick was great. He was on time Very nice. Solved the issue quickly. He also showed me how to clean the pressure sensor myself.

Drake D,

Customer service response - Thank you for your positive feedback, Drake! We're happy to hear that Patrick was punctual, nice, and helpful in solving the issue and showing you how to clean the pressure sensor.

Sears Home Services on 1772755981261

March 01, 2026
Overall rating

Patricio is an excellent service professional. Knowledgeable, courteous and a pleasure.

Valerie M,

Customer service response - Thank you for your positive feedback, Valerie! We're happy to hear that Patricio was knowledgeable, courteous, and a pleasure to work with.

Sears Home Services on 1772419702467

February 26, 2026
Overall rating

The service was great once they finally got here. Your AI is awful absolutely awful. It’s not the people it’s your system.

Rebecca B,

Customer service response - Thank you for your positive feedback, Rebecca! We're happy to hear that the service was great, and we appreciate your feedback about our system.

Sears Home Services on 1772155905060

February 24, 2026
Overall rating

Excellent technician. He was a pleasure to work with. I highly recommend him.

Robert C,

Customer service response - Thank you for your positive feedback, Robert! We're happy to hear that our technician was excellent and a pleasure to work with.

Sears Home Services on 1771892216273

February 17, 2026
Overall rating

Jill R,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1771288698024

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