100 Santa Rosa Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jan C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 25, 2024
Helen B
We really love the service team and the booking process. We are notified about the time, the service person (Jose) phoned to confirm he was a half hour away. He was very professional, explained everything, fixed the problem and cleaned up after himself. We have had José fix our refrigerator before and we appreciate his care and attention.
Customer service response - Thank you for sharing your positive experience with José and our booking process. We're thrilled to hear about your satisfaction with his professionalism and care.
Sears Home Services on June 20, 2024
Marc R
Sears Home Services technician Jose was extremely courteous and competent in doing the maintenance check on our freezer. Thank you Jose.
Customer service response - Thank you for taking the time to recognize Arturo's professionalism and skills. We're glad he could successfully service your washer and dryer.
Sears Home Services on June 19, 2024
Tracy G
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 16, 2024
Nancy M
Great job!
Customer service response - Thank you for your positive feedback! We're glad to hear you are satisfied with our service.
Sears Home Services on June 13, 2024
sherry K
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 13, 2024
Erika H
Customer service response - A big thank you, Erika, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 29, 2024
Stephen B
Bobby was great. Professional, knowledgeable, and fixed the problem.
Customer service response - Thank you for highlighting Bobby's professionalism and expertise. We're thrilled he could resolve your issue!
Sears Home Services on May 19, 2024
Ken K
Best repair person here ever!!
Customer service response - Thank you so much for the fantastic 5-star rating, Ken! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 19, 2024
Shawn I
Efficient, Careful, Courteous and Skilled.
