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500 W Warner Ave Reviews
Read reviews from customers who used our services at 500 W Warner Ave
Total reviews
513
Average Rating
4.7/5
Kelli B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1762300906444
I have a Sears Home Warranty which I continue year after year (paid on a yearly basis) which covers all my appliances. So far, it’s always more than paid for itself. I paid $0.00 for diagnosis, parts and labor.
Jan W,
Customer service response - Thank you for your positive feedback, Jan! We're glad to hear your Sears Home Warranty has been valuable and covered your appliance needs effectively.
Sears Home Services on 1762300168878
Maria M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762131651894
The technician was fantastic! Knowledgeable, helpful, efficient!
Berene L,
Customer service response - Thank you for your positive feedback, Berene! We're glad to hear our technician was knowledgeable, helpful, and efficient.
Sears Home Services on 1761786232602
5 🌟 did a good job? Good communication, very clean. Solve the problem. Hard worker, thank you.
Rita M,
Customer service response - Thank you for your positive feedback, Rita! We're glad to hear our team communicated well, maintained cleanliness, and solved the problem efficiently.
Sears Home Services on 1761181305168
Gentelman was, polite respectful. Diagnostics was short and diagnosis was rendered. No complains. Fridge on the back was full of dust, need to he clean up and if she still going to have a cooling problem we will call for repairs of buy new fridge.
Czeslaw K,
Customer service response - Thank you for your positive feedback, Czeslaw! We're glad to hear the gentleman was polite and respectful, and that the diagnostics were efficient.
Sears Home Services on 1761181520429
Roger has been to my home twice. He's so kind and very honest.
Selena M,
Customer service response - Thank you for your positive feedback, Selena! We're glad to hear Roger was kind and honest during his visits to your home.
Sears Home Services on 1761006011156
Fast friendly and efficient
Lori B,
Customer service response - Thank you for your positive feedback, Lori! We're glad to hear our service was fast, friendly, and efficient.
Sears Home Services on 1760655442877
The technician was terrific and my washing machine is now fixed. It took a couple days because the part had to be ordered. The part got here quickly and the technician came back, replaced the part and all is well. The technician worked incredibly hard as it was tedious. He was s very nice and experienced man. Your virtual assistant is horrible! My name and address on the order were wrong (generated by Sears, not me). The technician would never have found my house because the address on the order did not exist. I suggest you get some humans back on phones to provide real customer service rather than chat bots and virtual assistants. Customer service would be rated a minus 10. Fortunately the technician called me and clarified my name and address. He should not have had to do that if a human took the order rather than a robot.
Dale M,
Customer service response - Thank you for your feedback, Dale! We're glad to hear the technician was terrific and resolved the issue with your washing machine. We apologize for the issues with our virtual assistant and appreciate your suggestion for improving customer service.
Sears Home Services on 1760655717802
Jose was kind, friendly, informative and did superb work. Thank you!
Baruch R,
Customer service response - Thank you for your positive feedback, Baruch! We're glad to hear Jose was kind, friendly, informative, and did superb work.
Sears Home Services on 1760403816310
