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500 W Warner Ave Reviews
Read reviews from customers who used our services at 500 W Warner Ave
Total reviews
513
Average Rating
4.7/5
Amanda Z,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1730359844781
Right now you have terrible service. I was give a service time the technician would be which was 8 - 11pm but he was no show and did not call. So I called again and informed you of this problem. I was given another service time someone would come on the same day which was 1- 5 pm again no one showed up. No, I do not like your business!
Alice B,
Customer service response - We apologize for the trouble you've faced, Alice. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730040706793
Humberto showed up on time and was very knowledgeable, courteous and professional. Thank you Humberto!
Mike M,
Customer service response - Thank you for your positive feedback, Mike! We're thrilled to hear Humberto provided knowledgeable and professional service.
Sears Home Services on 1730035554932
10/10 the technician was very experienced and such a joy to work with. My oven was in shambles and he got it back to brand new in no time.
Susan J,
Customer service response - Thank you for your positive feedback, Susan! We're thrilled to hear our technician was experienced and able to restore your oven so efficiently.
Sears Home Services on 1729576687480
virginia G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1729575885493
Customer service was a little frustrating. Our refrigerator abrubtly stopped cooling and I was told to turn down the freezer temp and wait 24 hours because the freezer would cool the rest of the refrigerator. That made no sense to me. It was actually warm inside and not cooling at all. Had to wait a week for someone to come out and look at it then another 18 days for the parts to be delivered. But the repairman came out installed the parts and he fixed the refrigerator. It works great. He was professional and polite. Very happy with his work.
S J,
Customer service response - Thank you for your feedback, S Jean. We're glad to hear the repairman was professional and able to fix your refrigerator, but we're sorry for the initial frustration with customer service and the wait time for parts.
Sears Home Services on 1729577790356
They did a great job. On time and very honest. I am very happy with their service.
Ara K,
Customer service response - Thank you for your positive feedback, Ara! We're thrilled to hear you were happy with our timely and honest service.
Sears Home Services on 1729432322112
Great job!
Burton L,
Customer service response - Thank you for your positive feedback, Burton! We're glad to hear you were satisfied with our service.
Sears Home Services on 1729432377282
He was helpful, informative and efficient. He really knew his business! Thank you!!!
Danielle C,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a helpful and efficient experience with our technician.
Sears Home Services on 1728801400215
What a pleasure dealing with Jim, a true professional
John M,
Customer service response - Thank you for your kind words about Jim! We're delighted to hear you had a pleasurable experience with his professional service.
Sears Home Services on 1728607145842
