500 W Warner Ave Reviews
Read reviews from customers who used our services at 500 W Warner Ave
Total reviews
513
Average Rating
4.7/5
Joe B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1726185311375
Rodger was very thorough and clear on my freezer issues
Carole N,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726106439409
I appreciate all your help, working hard to fix my refrigerator which finally can not be fix . You did the best you could. Thank you for Kindness, talking with the insurance representative Sears Company and explaining them , this refrigerator can not be fix , is not worst to be fix , need replacement. Please send the report to Service Department . Thank you very much for your help. Maria
Doina P,
Customer service response - Thank you for your understanding and kind words, Doina. We're glad we could assist you and will ensure the report is sent to the Service Department.
Sears Home Services on 1725848708031
Jan P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725765021739
Melanie F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1725419688020
Jaden was great! I appreciated his patience and help.
Karen M,
Customer service response - Thank you for your kind words about Jaden! We're thrilled to hear you appreciated his patience and assistance.
Sears Home Services on 1725275954101
Durga J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725276757533
Mark was wonderful and didn’t give up trying to fix our washer. Thanks Mark.
Joanne Q,
Customer service response - Thank you for your kind words about Mark! We're thrilled to hear he was persistent in fixing your washer.
Sears Home Services on 1725276174233
Mike & his assistant were absolutely professional in their work & manners. They can be rated 10 stars.
Ron Y,
Customer service response - Thank you for your glowing feedback about Mike and his assistant! We're thrilled to hear they exceeded your expectations with their professionalism.
Sears Home Services on 1724993936789
My technician Roger was fantastic but the customer service has become awful. I have been a member for a few years and have always loved my protection plan, but they recently converted to AI and everything has gone down the drain. I have to take time off of work to be there for the 4 hour service window and I have had several last minute cancellations and when you call the 800 number no one cares. They speak from a script. There's no manager you can talk to, there's no way to escalate things. I literally did not have a working refrigerator for 7 weeks. It was AWFUL. No one in the back office cares. I am so disappointed that this once fantastic plan has become so bad.
Minez P,
Customer service response - Thank you for recognizing our technician's knowledge! We're glad to have met your expectations.
Sears Home Services on 1724566505444