500 W Warner Ave Reviews

Read reviews from customers who used our services at 500 W Warner Ave


Total reviews

513


Average Rating

4.7/5

June 27, 2024
Overall rating

Kirk R,

Customer service response - Thank you so much for the fantastic 5-star rating, Kirk! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1719476113756

June 26, 2024
Overall rating

He was professional, polite and knowledgeable. Explained everything he did.

* G,

Customer service response - Thank you for sharing your positive experience; we're thrilled to hear you were satisfied with our service!

Sears Home Services on 1719382671565

June 26, 2024
Overall rating

Best Technician EVER!!! He was very respectful and cared so much about fixing my issue with our refrigerator.

Wendy C,

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician and the care given to your refrigerator issue.

Sears Home Services on 1719382453538

June 24, 2024
Overall rating

Always great service! My tech has been here before. She's awesome!

Carmen R,

Customer service response - Thank you for taking the time to leave us this wonderful review! We're thrilled to hear you had great service again, and we'll be sure to pass along your compliments to your technician.

Sears Home Services on 1719284092260

June 23, 2024
Overall rating

Stephanie N,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1719196700741

June 23, 2024
Overall rating

The technician Mark was incredible!!! He was professional, kind, and very efficient. He truly knows his job and does exceptional work. He did an outstanding job!!! His knowledge shows in his work. I was over the top pleased with his work ethic and job performance. He actually explained some information about the units that I wasn’t knowledgeable about. I appreciated what he shared. I have had Sears warranties on my washer and dryers for over 24 years and he is at the top of my list for a service technician. I was so happy with the service and appreciated him. Sears needs more outstanding technicians as good as Mark was. I could tell he cares and likes what he does. I will say after 6 months of dealing with customer service and trying to get my dryer fixed and getting a replacement after my older dryer couldn’t be fixed and all of the hours I spent on the phone with Sears representatives and all of the schedule mix ups. The length of time had required so much of my personal time, energy and patience. It was a lot to deal with considering how long it took to resolve. Mark was such a wonderful change. I have to say his service actually brought joy to me today after 6 months of great difficulty. I was so thankful for his service. I hope he will get some kind of accommodation for helping to make a long time Sears customer happy and with great satisfaction. Thank-you Mark !!!!!!! Sincerely, G. Weir

G.P. W,

Customer service response - We're thrilled to hear about your positive experience with Mark and truly apologize for the inconvenience you experienced prior. Thank you, G. Weir, for taking the time to acknowledge his hard work and dedication.

Sears Home Services on 1719195039356

June 23, 2024
Overall rating

He is very competent and prompt

Jasmine S,

Customer service response - Thank you for recognizing our competence and promptness. We truly appreciate your feedback.

Sears Home Services on 1719195619385

June 21, 2024
Overall rating

Tiffany M,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718968286092

June 20, 2024
Overall rating

Technician was friendly and professional.

Mary C,

Customer service response - Thank you for your kind words about our technician's professionalism and friendliness. We’re thrilled to have been of service to you.

Sears Home Services on 1718933112299

June 19, 2024
Overall rating

Melissa T,

Customer service response - Thank you so much for the fantastic 5-star rating, Melissa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1718854679412

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