2180 Tully Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
jocelyn G
Technician Bernard was great and deserved⭐️⭐️⭐️⭐️⭐️. He took care of ordering the part needed and it arrived in a few days. My complaint is that our repair was delayed because the automated virtual assistant kept cancelling our follow up appointments stating that it was still waiting for the part. I had to call customer service to let them know I already had the part and appointment was successfully scheduled.
Customer service response - Thank you for your feedback, Jocelyn. We're glad Bernard provided great service, but we apologize for the issues with the automated system. We appreciate your patience and are working to improve our processes.
Sears Home Services on January 19, 2025
Esther N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 16, 2024
Walt W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 01, 2024
Gerri F
Very conscientious and polite
Customer service response - Thank you for your positive feedback, Gerri! We're glad to hear our technician was conscientious and polite during your service.
Sears Home Services on November 21, 2024
Joginder S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 16, 2024
Maura L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
Qua T
I don’t know his name,but I verified that he is pro technician,he did very good job.Thanks for best job he was do for me
Customer service response - Thank you for your positive feedback! We're glad to hear our technician provided you with excellent service.
Sears Home Services on November 05, 2024
Francisco C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 15, 2024
Maura D
Sloan was a terrific technician. Great service and responsive.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Sloan provided terrific service and was responsive to your needs.
Sears Home Services on September 09, 2024
Connie P
He was very thorough and kind.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was thorough and kind during your service.
Sears Home Services on September 08, 2024
