2180 Tully Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chris K
Chris was Profesional and quick. He knew what he needed to fix and all the parts ordered were at my address weeks before the appointment. I also appreciated his cleanliness and organization.
Customer service response - Thank you for your positive feedback, Chris! We're glad to hear Chris was professional, quick, and organized while addressing your repair needs.
Sears Home Services on July 13, 2025
Idania M
amazing technician! he fixed it fast and was very helpful!
Customer service response - Thank you for your positive feedback, Idania! We're glad to hear our technician was amazing, fast, and helpful during your service.
Sears Home Services on July 13, 2025
Chau N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 10, 2025
Ramona S
The repair was thorough. I really appreciate the tech going out of his way to help me especially when the repair service management and scheduling was a fiasco.
Customer service response - Thank you for your feedback, Ramona! We're glad to hear the technician went out of his way to help you, and we appreciate your understanding despite the scheduling issues.
Sears Home Services on June 26, 2025
Becky P
Chris was very through and pleasant. He did a great job!
Customer service response - Thank you for your positive feedback, Becky! We're glad to hear Chris was thorough and pleasant while doing a great job.
Sears Home Services on June 25, 2025
John H
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 05, 2025
yveline C
Air Conditioning repair (not cooling). The technician was very knowledgeable and nice. He fixed the unit in a few minutes. I have a home warranty so I only paid the service fee.
Customer service response - Thank you for your positive feedback, Yveline! We're glad to hear our technician was knowledgeable and nice while quickly fixing your air conditioning unit.
Sears Home Services on May 22, 2025
Charles R
Technician was very professional and took care of my problem right away. Treated me with the most respect very happy with the service.
Customer service response - Thank you for your positive feedback, Charles! We're glad to hear our technician was professional and respectful while resolving your issue.
Sears Home Services on May 18, 2025
D W
Repair technician Chris is top notch. Pleasant, knowledgeable, prepared and professional. Chris diagnosed the issue with our refrigerator and took care of it efficiently.
Customer service response - Thank you for your positive feedback! We're glad to hear Chris was pleasant, knowledgeable, and efficient in resolving your refrigerator issue.
Sears Home Services on May 04, 2025
Tina W
Sloan was efficient and explained what he checked to try to resolve the heat efficiency issue. Unfortunately, the problem may be a controller board that would cost as much to replace than buying a new dryer. It’s frustrating that manufacturers are developing appliances that don’t last long. My GE dryer was only 2 years old.
Customer service response - Thank you for your feedback, Tina! We're glad Sloan was efficient and informative, though we understand your frustration with the appliance's lifespan.
Sears Home Services on April 23, 2025