2180 Tully Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kathleen L
Professional in every way.
Deborah T
Friendly, open communication, explaining everything
Customer service response - We appreciate your feedback and are glad to hear that our team provided friendly and open communication, explaining everything during your appliance repair service. Thank you for sharing your experience with us.
Sears Home Services on February 06, 2024
meenakshi S
Technician did a great job. The automated helpline number needs to be improved a lot , it gives a standard blunt response
Customer service response - Thank you for your feedback, Meenakshi. We're glad the technician did a great job, and we appreciate your input on improving our automated helpline.
Sears Home Services on June 08, 2025
MARA V
Customer service response - Hi MARA, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on March 23, 2025
Mallik K
Christopher did a great job checking in with me and completing the repair on my fridge. The previous rep didn't provide all the info that i had to do that did delay the repair a bit but its now completed. Loosing the star because of Sears coordination and not because of Christopher.
Customer service response - Thank you for recognizing Christopher's hard work and sharing your experience. We apologize for the issues with coordination and are working to improve our processes.
Sears Home Services on June 20, 2024
Jose V
Very good service, but helpless to rectify my repair even after submitting request to replace our water heater. your " one visit repairs: doesn't stand!!!!
Customer service response - Thank you for awarding us a solid 4-star rating, Jose! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on June 13, 2024
Tanya
Customer service response - Thank you for awarding us a solid 4-star rating, Tanya! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on January 25, 2024
Kalpana D
On time, and very cooservice service
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and appreciate your feedback.
Sears Home Services on January 18, 2024
Dan K
Still waiting for replacement part appointment
SueSong
He is very nice, but somehow after he left, the furnace stoped working again, I paid twice for the repair. Now I don’t know what I should do.
