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2180 Tully Rd Reviews
Read reviews from customers who used our services at 2180 Tully Rd
Total reviews
104
Average Rating
4.3/5
Technician did not show up after changing the ETA multiple times. Called to say he won’t show up and closed the case. Sears home services has done this multiple times now on different occasions.
S T,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1723083125301
Can't find it. Drove around the whole circle and could not find the Sears sign. Walk inside the mall, but I couldn't find it, either.
Bob T,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1711353608242
To install and complete the process of installing the timer took an hour, which normally would take fifteen minutes. Now the handle has come off the timer, now I have to call Sears again and set up another schedule to have the handle on the timer. Fix this time.
Henry S,
Customer service response - A big thank you, Henry, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1709313891875
They waited until the day before to tell me they needed to reschedule me due to their lack of technicians available. This is after they called me twice on 2 different days to confirm my appointment, and texted me confirming their appointment with me. They have a definite problem if they need me to confirm them so many times; then back out last minute. Pretty Unreliable Service so far as I can tell
Zana A,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707201997923
