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960 Sherman St Reviews
Read reviews from customers who used our services at 960 Sherman St
Total reviews
567
Average Rating
4.5/5
Jim A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774398173552
The technician knew the equipment quite well. Well mattered and professional.. It was hard talking to the AI to schedule the second refrigerator to get Preventedmaintenance. I would like to get both of my schedule at the same time. But AI didn’t understand that technician was here and just couldn’t handle that to make it happen. I wish you had a human being could handle the details when that happens
Flying E,
Customer service response - Thank you for your feedback! We're happy to hear the technician was knowledgeable and professional. We apologize for the scheduling inconvenience and appreciate your suggestion for improvement.
Sears Home Services on 1774398042610
Great service and very helpful. So happy they could fix it.
amber J,
Customer service response - Thank you for your kind words, Amber! We're happy to hear that you received great and helpful service.
Sears Home Services on 1773623531249
Knowledgeable, polite, helpful, and respectful.
john A,
Customer service response - Thank you for your kind words, John! We're happy to hear that you received knowledgeable, polite, and helpful service.
Sears Home Services on 1773360777787
As always Sears delivers. Technicians were polite, fast and left my home clean.
Darlene T,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773360894809
Greg left his charger here. Otherwise, great service!
Vince S,
Customer service response - Thank you for your kind words, Vince! We're happy to hear you received great service from Greg. Please contact us directly so we can arrange to retrieve the charger.
Sears Home Services on 1773015622818
Victor was very friendly and going above and beyond to find a part so we don’t have to replace the entire refrigerator.
Chris D,
Customer service response - Thank you for your kind words, Chris! We're happy to hear that Victor was friendly and went above and beyond to help with your refrigerator.
Sears Home Services on 1772155905010
Michael was great. I was able to get a preventative maintenance same day appointment for 4 of my major appliances. He worked quickly & neatly. Michael gave us tips on keeping our appliances in working order. Very friendly & professional.
mary S,
Customer service response - Thank you for your kind words, Mary! We're happy to hear that Michael provided friendly and professional service, and offered helpful maintenance tips for your appliances.
Sears Home Services on 1771808042924
Phoebe B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1771370920796
Skilled & Experienced Technician. He really knows Sears appliances. Thank you Andy!
Connie B,
Customer service response - Thank you for your kind words, Connie! We're happy to hear that Andy's skill and experience with Sears appliances made a positive impression.
Sears Home Services on 1771370839193
