960 Sherman St Reviews

Read reviews from customers who used our services at 960 Sherman St


Total reviews

567


Average Rating

4.5/5

September 19, 2025
Overall rating

Gary was awesome

Carlton P,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1758246313289

September 17, 2025
Overall rating

Covered by extended protection plan

David R,

Customer service response - Thank you for your kind words, David! We're happy to hear that your service was covered by the extended protection plan.

Sears Home Services on 1758159649755

September 17, 2025
Overall rating

Ruben was very professional and pleasant. Fixed everything very quickly.

Adam B,

Customer service response - Thank you for your kind words, Adam! We're happy to hear that Ruben was professional, pleasant, and quick with the repairs.

Sears Home Services on 1758070016798

September 11, 2025
Overall rating

He was very informative, polite and knowledgeable exactly what to do!

Marla B,

Customer service response - Thank you for your kind words, Marla! We're happy to hear that our technician was informative, polite, and knowledgeable.

Sears Home Services on 1757642046279

September 11, 2025
Overall rating

He was on time. He was not only good at his job but willing to answer any and all questions I had as if he hadn't heard them all a million times. A star among repair people.

Dolores F,

Customer service response - Thank you for your kind words, Dolores! We're happy to hear that our technician was punctual, knowledgeable, and patient in answering all your questions.

Sears Home Services on 1757642044972

September 12, 2025
Overall rating

Carol,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1757654899834

September 12, 2025
Overall rating

R A,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1757654931667

August 17, 2025
Overall rating

Armando came out and serviced our refrigerator. He is a top notch technician and knows his stuff. Highly recommend him.

Cindy P,

Customer service response - Thank you for your kind words, Cindy! We're happy to hear that Armando provided top-notch service and that you highly recommend him.

Sears Home Services on 1755460793647

August 13, 2025
Overall rating

Eddie, the service specialist, was friendly, informative, helpful, and thorough. He also ensured that the kitchen area where he worked was clean before he left.

Ken H,

Customer service response - Thank you for your kind words, Ken! We're happy to hear that Eddie was friendly, informative, and thorough, and that he left your kitchen clean.

Sears Home Services on 1755043306889

August 13, 2025
Overall rating

Skill person and knowledgeable

Jyh-Cheng H,

Customer service response - Thank you for your kind words, Jyh-Cheng! We're happy to hear that you found our technician skilled and knowledgeable.

Sears Home Services on 1755043551495

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