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960 Sherman St Reviews
Read reviews from customers who used our services at 960 Sherman St
Total reviews
530
Average Rating
4.5/5
Raymond was knowledgeable and zeroed in on our problems immediately .. Thanks you Sears for next day service .
Janet N,
Customer service response - Thank you for your positive review, Janet! We're delighted to hear that Raymond was able to quickly address your issues and that you appreciated our next-day service.
Sears Home Services on 1724374946795
Nice, knowledgeable, showed up on time, fixed problem.
M B,
Customer service response - Thank you for your positive review! We're pleased to hear that our technician was punctual, knowledgeable, and able to fix the problem efficiently.
Sears Home Services on 1724295812518
Arturo went right to the problem and had it fixed in 30 minutes. He definitely knows what he's doing. Great to deal with and good commumicator.
John M,
Customer service response - Thank you for sharing your experience, John. We're glad our technician could help identify the issue, and we hope the electrician can resolve it quickly for you.
Sears Home Services on 1724209266722
Super friendly and professional!
Jodi I,
Customer service response - Thank you for your kind words, Jodi! We're delighted to hear about your positive experience with our team.
Sears Home Services on 1724033512200
Really appreciated the consult. Technician was professional, and arrived within the expected time window.
Sarah H,
Customer service response - Thank you for your positive feedback, Sarah! We're glad to hear you appreciated the consult and our technician's professionalism and punctuality.
Sears Home Services on 1724033464763
Technician was great, but Sears Repair Service SUCKS. AI, AI, AI ! You get trapped in an AI loop. Not possible to reach a Customer Service " PERSON ". Even excessive wait times to get to AI. THE WHOLE EXPERIENCE WAS GASTLY, except for the tech (when they finally showed up-- but they are so strung out, I don't blame them for that). Strongly considering dropping our Warrenty Service Contract.
Bill L,
Customer service response - We're truly sorry to hear about the difficulties you experienced with our service system; we appreciate your patience and the recognition of our technician's efforts. Thank you for your feedback, as it helps us improve.
Sears Home Services on 1723690647161
Jerry W,
Customer service response - Thank you for the amazing 5-star review, Jerry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723000386556
Betsy W,
Customer service response - Thank you so much for the 5-star rating, Betsy! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1722769339022
Professional, courteous and expert service.
Ray S,
Customer service response - Thank you for recognizing our team's professionalism, courtesy, and expertise. We're glad to have met your expectations!
Sears Home Services on 1722561210894
Pleasant fast knowledgeable. Good job. Answered related questions I asked
Marilyn C,
Customer service response - Thank you for the positive feedback! It's great to hear you were satisfied with our fast and knowledgeable service.
Sears Home Services on 1722489393523
