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960 Sherman St Reviews
Read reviews from customers who used our services at 960 Sherman St
Total reviews
529
Average Rating
4.5/5
Outstanding technician. AI system is a tyrant to customers!!!
Francisco R,
Customer service response - Thank you for your feedback, Francisco! We're glad to hear the technician was outstanding, and we apologize for any inconvenience caused by the AI system.
Sears Home Services on 1777582549534
Gary R. Explained everything in detail, professional, friendly & easy to work with He took care of the job quick and efficiently. I would highly recommend him.
Jason J,
Customer service response - Thank you for your feedback, Jason! We're glad to hear Gary was professional, friendly, and efficient, and that you would recommend him.
Sears Home Services on 1775239891779
Great technician who is really helping get our ice maker working again
katy G,
Customer service response - Thank you for your kind words, Katy! We're happy to hear that our technician is helping to get your ice maker working again.
Sears Home Services on 1774992905876
ADC,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1774831834940
Jim A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774398173552
The technician knew the equipment quite well. Well mattered and professional.. It was hard talking to the AI to schedule the second refrigerator to get Preventedmaintenance. I would like to get both of my schedule at the same time. But AI didn’t understand that technician was here and just couldn’t handle that to make it happen. I wish you had a human being could handle the details when that happens
Flying E,
Customer service response - Thank you for your feedback! We're happy to hear the technician was knowledgeable and professional. We apologize for the scheduling inconvenience and appreciate your suggestion for improvement.
Sears Home Services on 1774398042610
Great service and very helpful. So happy they could fix it.
amber J,
Customer service response - Thank you for your kind words, Amber! We're happy to hear that you received great and helpful service.
Sears Home Services on 1773623531249
Knowledgeable, polite, helpful, and respectful.
john A,
Customer service response - Thank you for your kind words, John! We're happy to hear that you received knowledgeable, polite, and helpful service.
Sears Home Services on 1773360777787
As always Sears delivers. Technicians were polite, fast and left my home clean.
Darlene T,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773360894809
Greg left his charger here. Otherwise, great service!
Vince S,
Customer service response - Thank you for your kind words, Vince! We're happy to hear you received great service from Greg. Please contact us directly so we can arrange to retrieve the charger.
Sears Home Services on 1773015622818
