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960 Sherman St Reviews
Read reviews from customers who used our services at 960 Sherman St
Total reviews
567
Average Rating
4.5/5
Anthony provided excellent customer service. He got my washer up and running and explained proper maintenance for my washer as well. He also did maintenance on my dryer and i was very happy with his work. I would request him for future repairs on my kenmore elite appliances.
Bernie O,
Customer service response - Thank you for your feedback, Bernie! We're glad to hear Anthony provided excellent customer service and helped with both your washer and dryer maintenance.
Sears Home Services on 1781577420353
Prompt,courteous,respectful, knowledgeable..
consuelo N,
Customer service response - Thank you for your feedback, Consuelo! We're glad to hear our technician was prompt, courteous, respectful, and knowledgeable.
Sears Home Services on 1781565925087
Leticia B,
Customer service response - Thank you for the amazing 5-star review, Leticia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781319188256
Alan L,
Customer service response - Thank you for the amazing 5-star review, Alan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781290236441
Cindy C,
Customer service response - We appreciate the 5-star rating, Cindy! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1781050812461
Our technician came on time and quickly found the issue was a clog that was keeping the washing machine from draining properly. He remove the clog and the machine works perfectly fine now.
Eleza N,
Customer service response - Thank you for your feedback, Eleza! We're glad to hear the technician was punctual and efficiently resolved the clog issue with your washing machine.
Sears Home Services on 1780897240835
Expert service for many years
Ray R,
Customer service response - Thank you for your feedback, Ray! We're glad to hear you've been receiving expert service for many years.
Sears Home Services on 1780750114916
Victor was very knowledgeable, professional, and friendly. He also answered all of my questions.
Emily C,
Customer service response - Thank you for your feedback, Emily! We're glad to hear Victor was knowledgeable, professional, and friendly, and that he answered all your questions.
Sears Home Services on 1780603084047
I cleaned and vacuumed the oven compartment and pull-out drawer before the technician arrived. When Peter arrived, he found the oven to be fully operational. As I was vacuuming the area underneath the oven bottom plate, I apparently wiggled the igniter push-on connector enough to make the oven work again. Peter explained all my options and the advantages of signing up for the Sears Protect Home Warranty plan. I had been thinking about getting this plan for many years. Peter gave me some examples of how it could save me money today and in the case of a hard failure that could cost me hundreds or thousands of dollars to repair. Peter was honest, helpful, and very knowledgeable.
Bob M,
Customer service response - Thank you for your feedback, Bob! We're glad to hear Peter was honest, helpful, and knowledgeable, and that he provided valuable information about the Sears Protect Home Warranty plan.
Sears Home Services on 1780343114171
Ray was very professional on time and very knowledgeable. He explained the work to be done and gave me the estimate that I agreed on. Work was done at a reasonable time. It wasn’t an easy job. Ray is a credit to his craft
Bob W,
Customer service response - Thank you for your feedback, Bob! We're glad to hear Ray was professional, knowledgeable, and completed the work efficiently despite the difficulty.
Sears Home Services on 1780113103758
