960 Sherman St Reviews
Read reviews from customers who used our services at 960 Sherman St
Total reviews
568
Average Rating
4.5/5
Joan F,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1731549212417
Anthony repaired our LG dryer today and I was very impressed!! He was Very knowledgeable, very polite and very respectable. One of the best Technicians I have ever experienced! Your technicians are the face of your company and Anthony represents the very best you could offer!!
Matt B,
Customer service response - Thank you for your kind words, Matt! We're delighted to hear that Anthony provided knowledgeable and respectful service, and we appreciate your recognition of his efforts.
Sears Home Services on 1731468417836
Tech arrived within arrival window, installed the new device and said to call back after it makes some ice cubes if not fixed.
Glen W,
Customer service response - Thank you for your feedback, Glen! We're glad to hear that our technician arrived promptly and provided assistance.
Sears Home Services on 1731468412068
Andy came because the dryer that was “repaired “ by the 2 other technicians ended up NOT HEATING again ( same problem). So Andy did his due diligence ( which I suspect the other 2 didn’t do) and found a blocked airflow. As a consequence, the fuse blew. Andy replaced the blown fuse after I cleaned out the dryer vent and my dryer is NOW WORKING. THANK YOU VERY MUCH ANDY- you are excellent at your job, cheerful, and Clearly you have the customer’s welfare at heart. May you be blessed bountifully!! You have saved your company’s reputation.
Asela J,
Customer service response - Thank you for your kind words, Asela! We're delighted to hear that you had a courteous and efficient experience with our service.
Sears Home Services on 1731249880663
Andy is a first class technician that knows what he’s doing. He did a great job on the repair and I would love to have him again if I ever need a service tech.
Joyce B,
Customer service response - Thank you for your kind words, Joyce! We're delighted to hear that Andy provided first-class service and we look forward to assisting you again in the future.
Sears Home Services on 1731249925737
Replaced broken icemaker. Took 10 minutes!
S. S,
Customer service response - Thank you for your positive feedback! We're glad to hear that the icemaker replacement was quick and efficient.
Sears Home Services on 1731026935977
Knowledgeable and personable.
Jane F,
Customer service response - Thank you for your kind words, Jane! We're delighted to hear that you had a knowledgeable and personable experience with our service.
Sears Home Services on 1730948015418
Mike was friendly, knowledgeable and professional. Thank you!
Francesca P,
Customer service response - Thank you for your kind words, Francesca! We're delighted to hear that Anthony provided professional and friendly service.
Sears Home Services on 1730948538312
Prompt, professional & very quickly & efficiently did what we requested.
Carol M,
Customer service response - Thank you for your kind words, Carol! We're delighted to hear that you had a prompt and professional experience with our service.
Sears Home Services on 1730871105225
My technician Chester A. Is very courteous, friendly, helpful, and very knowledgeable. If I have any other repair issues, I would definitely ask for Chester again.
Judy R,
Customer service response - Thank you for your kind words, Judy! We're delighted to hear that Chester provided courteous and knowledgeable service, and we look forward to assisting you again in the future.
Sears Home Services on 1730790199011