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960 Sherman St Reviews
Read reviews from customers who used our services at 960 Sherman St
Total reviews
568
Average Rating
4.5/5
Super friendly and professional!
Jodi I,
Customer service response - Thank you for your kind words, Jodi! We're delighted to hear about your positive experience with our team.
Sears Home Services on 1724033512200
Really appreciated the consult. Technician was professional, and arrived within the expected time window.
Sarah H,
Customer service response - Thank you for your positive feedback, Sarah! We're glad to hear you appreciated the consult and our technician's professionalism and punctuality.
Sears Home Services on 1724033464763
Technician was great, but Sears Repair Service SUCKS. AI, AI, AI ! You get trapped in an AI loop. Not possible to reach a Customer Service " PERSON ". Even excessive wait times to get to AI. THE WHOLE EXPERIENCE WAS GASTLY, except for the tech (when they finally showed up-- but they are so strung out, I don't blame them for that). Strongly considering dropping our Warrenty Service Contract.
Bill L,
Customer service response - We're truly sorry to hear about the difficulties you experienced with our service system; we appreciate your patience and the recognition of our technician's efforts. Thank you for your feedback, as it helps us improve.
Sears Home Services on 1723690647161
Jerry W,
Customer service response - Thank you for the amazing 5-star review, Jerry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723000386556
Betsy W,
Customer service response - Thank you so much for the 5-star rating, Betsy! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1722769339022
Professional, courteous and expert service.
Ray S,
Customer service response - Thank you for recognizing our team's professionalism, courtesy, and expertise. We're glad to have met your expectations!
Sears Home Services on 1722561210894
Pleasant fast knowledgeable. Good job. Answered related questions I asked
Marilyn C,
Customer service response - Thank you for the positive feedback! It's great to hear you were satisfied with our fast and knowledgeable service.
Sears Home Services on 1722489393523
Ruben was timely and friendly, and could diagnose the problem in 5 minutes. I’m so happy he could tell us what was wrong with our ice maker.
Wanda A,
Customer service response - Thank you for taking the time to share your positive experience with Ruben. We're glad he could quickly diagnose and resolve the issue with your ice maker.
Sears Home Services on 1722489365867
Michael was great! Very helpful and knowledgeable.
Charles M,
Customer service response - Thank you for acknowledging Michael's helpfulness and knowledge. We're thrilled he could assist you effectively!
Sears Home Services on 1722418340044
Isaac S,
Customer service response - A big thank you, Isaac, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1722177859183
