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4575 La Jolla Village Dr Reviews
Read reviews from customers who used our services at 4575 La Jolla Village Dr
Total reviews
524
Average Rating
4.8/5
Dryer repair
Andy was great. Can't say the same for the experience. Your scheduling department doesn't even rate a one star. The first appointment was scheduled for 8:00-12:00. The repairman showed up after 12:00. The second appointment we waited all day and no oe showed up, no call or text. The third appointment sheduled for 8-12 and the repairman showed up at 2:30. We will never use Sears service again.
Jon P,
La Jolla, CAService review
Jim is very good and professional; I would just ask that he be a little careful when coming in and out of the house, so he doesn't scrape the wall with his tool case.
Cheri J,
San Diego, CADishwasher repair
Shelby was very knowledgeable. Did a great job. Sears needs to make it easier to know when your tech is coming. She arrived at the end of my 4 hr window and i had no idea when she was coming.
Thomas V,
San Diego, CANot there
I ordered a check on the washer & dryer from Assurant. Andy only had an Order for the washer. The washer questions could have been answered on the phone…try Clorox & the clean cycle. My daughter was home. He was on time and did what he could.
Cecelia C,
Coronado, CAAC Technician performance
I could give him a little higher mark but my son called me tonight that AC is not working. Not sure why it's not working.
Juliet P,
San Diego, CAWasher repair
Raymond, your technician, was timely, courteous, knowledgeable and efficient Your automated call system sucks. A second repair tech was dispatched to my home two hours after Raymond left. The automated system is costing you money.
Michael K,
San Diego, CAservice tech
David was through and very helpful. Fast, and efficient. got the job done right and quickly. He was very courteous.
Sarah V,
San Diego, CAPray for Patience
The service guy should exercise a bit of patience regarding payments, as there are times when we are unavailable to settle the bill immediately since we are not present. He should allow us some time, ideally 5-7 minutes, to finalize the payment.
Miranda U,
San Diego, CADryer repair
Very blunt- Not very sympathetic with my issue- left without saying anything
Will C,
San Diego, CARepair of Washer
Unfortunately after he repaired the washer, it stopped working again with the same error after he had left.
Steven M,
San Diego, CA