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4575 La Jolla Village Dr Reviews
Read reviews from customers who used our services at 4575 La Jolla Village Dr
Total reviews
528
Average Rating
4.8/5
Excellent Customer Service
Polite, and helpful technician. Technician also cleaned up afterwards throughly.
Inge P,
San Diego, CATIMELY support
Thank you. Appreciated his help. Hope we get the new part or new one for the replacement soon as we need this quickly.
Rajagopal K,
San Diego, CAQuick and honest
Eddie arrived quickly after a phone call to ensure I was available. Service was performed quickly and efficiently with each step explained as they were done. Though, all went well and as expected, Eddie did not introduce himself or put on protective shoe coverings as other service providers have done.
Nina W,
San Diego, CARefrigerator Repair
Notice came that the repair technician would be here at 8 am. Today is Ash Wednesday so we did not attend 8:00 Mass. Technician arrived close to 10:00. He called us at 9;00 to say he'd be here in about an hour, First notification was very off the mark. When he arrived he did an excellent job.
Pat F,
Coronado, CADryer repair
Andy was great. Can't say the same for the experience. Your scheduling department doesn't even rate a one star. The first appointment was scheduled for 8:00-12:00. The repairman showed up after 12:00. The second appointment we waited all day and no oe showed up, no call or text. The third appointment sheduled for 8-12 and the repairman showed up at 2:30. We will never use Sears service again.
Jon P,
La Jolla, CAService review
Jim is very good and professional; I would just ask that he be a little careful when coming in and out of the house, so he doesn't scrape the wall with his tool case.
Cheri J,
San Diego, CADishwasher repair
Shelby was very knowledgeable. Did a great job. Sears needs to make it easier to know when your tech is coming. She arrived at the end of my 4 hr window and i had no idea when she was coming.
Thomas V,
San Diego, CANot there
I ordered a check on the washer & dryer from Assurant. Andy only had an Order for the washer. The washer questions could have been answered on the phone…try Clorox & the clean cycle. My daughter was home. He was on time and did what he could.
Cecelia C,
Coronado, CAAC Technician performance
I could give him a little higher mark but my son called me tonight that AC is not working. Not sure why it's not working.
Juliet P,
San Diego, CAWasher repair
Raymond, your technician, was timely, courteous, knowledgeable and efficient Your automated call system sucks. A second repair tech was dispatched to my home two hours after Raymond left. The automated system is costing you money.
Michael K,
San Diego, CA