4575 La Jolla Village Dr Reviews

Read reviews from customers who used our services at 4575 La Jolla Village Dr


Total reviews

528


Average Rating

4.8/5

Sears man in Blue - David P
October 07, 2023
Overall rating

Sears man in Blue, David P, takes his time examining the product and checking to make sure is it functioning properly. I would recommend David P to service my appliance again. The men in blue service technicians know their stuff and are recommended. However, the Sears Home Protection system and the automated telephone response is terrible. Sears schedules a 4 hour window for maintenance or repair. They change the time for their convenience at the last minute even though it is outside the already scheduled time frame. They don't notify you. They force you to go to their website for changes. This system is not customer oriented. Their telephone system is set up to force you to also go to their website. Customer Service is not in their vocabulary. The Sears warranty and telephone system is forcing me to look at other options for household maintenance. If Sears wants to maintain their customers, they must improve their customer service.

Gerald M,

San Diego, CA
Sears man in Blue - David P
October 07, 2023
Overall rating

Sears man in Blue, David P, takes his time examining the product and checking to make sure is it functioning properly. I would recommend David P to service my appliance again. The men in blue service technicians know their stuff and are recommended. However, the Sears Home Protection system and the automated telephone response is terrible. Sears schedules a 4 hour window for maintenance or repair. They change the time for their convenience at the last minute even though it is outside the already scheduled time frame. They don't notify you. They force you to go to their website for changes. This system is not customer oriented. Their telephone system is set up to force you to also go to their website. Customer Service is not in their vocabulary. The Sears warranty and telephone system is forcing me to look at other options for household maintenance. If Sears wants to maintain their customers, they must improve their customer service.

Gerald M,

San Diego, CA
Sears man in Blue - David P
October 07, 2023
Overall rating

Sears man in Blue, David P, takes his time examining the product and checking to make sure is it functioning properly. I would recommend David P to service my appliance again. The men in blue service technicians know their stuff and are recommended. However, the Sears Home Protection system and the automated telephone response is terrible. Sears schedules a 4 hour window for maintenance or repair. They change the time for their convenience at the last minute even though it is outside the already scheduled time frame. They don't notify you. They force you to go to their website for changes. This system is not customer oriented. Their telephone system is set up to force you to also go to their website. Customer Service is not in their vocabulary. The Sears warranty and telephone system is forcing me to look at other options for household maintenance. If Sears wants to maintain their customers, they must improve their customer service.

Gerald M,

San Diego, CA
Sears man in Blue - David P
October 07, 2023
Overall rating

Sears man in Blue, David P, takes his time examining the product and checking to make sure is it functioning properly. I would recommend David P to service my appliance again. The men in blue service technicians know their stuff and are recommended. However, the Sears Home Protection system and the automated telephone response is terrible. Sears schedules a 4 hour window for maintenance or repair. They change the time for their convenience at the last minute even though it is outside the already scheduled time frame. They don't notify you. They force you to go to their website for changes. This system is not customer oriented. Their telephone system is set up to force you to also go to their website. Customer Service is not in their vocabulary. The Sears warranty and telephone system is forcing me to look at other options for household maintenance. If Sears wants to maintain their customers, they must improve their customer service.

Gerald M,

San Diego, CA
Service for Kenmore water softener
October 06, 2023
Overall rating

Professional , patient with all my questions - explained in detail and took the time to show me how it worked.

Mr Z,

Solana Beach, CA
Annual Maintenance of Washer and Dryer
October 06, 2023
Overall rating

Gary was on time, courteous and knowledgeable about our Kenmore washer and dryer. Was very thorough and professional with completing the maintenance check on the washer and dryer.

James K,

San Diego, CA
Great Service
October 05, 2023
Overall rating

Armando was outstanding. We're hoping to get him again if we should need service again.

Beverly S,

San Diego, CA
Job done
October 05, 2023
Overall rating

Fixed on the spot, long work to take apart and put together, but all works now!

Olga F,

San Diego, CA
Thanks Isaac!
October 04, 2023
Overall rating

Isaac was fantastic. He was kind, knowledgeable, and fast. Took care of the issue within 30 minutes. Highly recommend.

Sharon R,

San Diego, CA
very nice
October 04, 2023
Overall rating

Very nice, calm and did a great job. Was very professional.

Nancy T,

San Diego, CA