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4575 La Jolla Village Dr Reviews
Read reviews from customers who used our services at 4575 La Jolla Village Dr
Total reviews
528
Average Rating
4.8/5
dishwasher
did a good job he's been here before some other things
Charles P,
San Diego, CASears Service Scheduling
Andy was very good BUT Sears service scheduling SUCKS!!! You scheduled & then missed appointments & you were rarely on time.
Ray H,
San Diego, CAService for dryer
Jason did a wonderful job fixing our dryer today and was friendly and very professional.
Sabrina B,
San Diego, CAVery good
On time and efficient
Marilyn T,
San Diego, CAGreat communication
Rudy explained how to do proper maintenance and how the washer works we needed this information. Thank you
Mariann O,
San Diego, CARudy is the only good tech we've encountered at Sears
This service has been a nightmare experience for us. We have had techs make us wait all day then reschedule us 2hours past our window with no call of any kind to apologize. We had techs not call us after we requested that due to missed visits and they didn't do so, knocked once and left. We have had terrible communication throughout. I am an owner of a retail company and I handle the worst of the customer service situations for us and this one was impressively bad. As for Rudy, he is the only good tech I have encountered. His communication is great, his demeanor is great, his skill is great, and he's very reliable. Sad that he is the only one.
Alexandra H,
San Diego, CAVery informative
Did a good job of explaining what needed to be done to fix issue
Martin A,
Del Mar, CASamsung French door
Issue was. Water accumulating under the deli drawer then turning into a sheet of ice. It would melt slowly and leak on to the floor. The parts were ordered by first tech✅ then asap a 2nd Tech Carlin. put new parts in. So far 36 hours later all good. Technician very nice, neat and explained in detail what he did. Thank you
Patty,
San Diego, CACommendation for a job well done!
Chester called informing me he is 20 minutes away! Upon arrival he introduced himself and went right to work. He told me he will perform his own diagnosis. After a few minutes he announced my dryer is fixed! Chester is a true professional I will recommend him to anybody!
Virgilio R Ronquillo,
San Diego, CAWasher
Raymond was wonderful . I have had this washer for a number of years. He explained to me all on the dial what it will do . I was very surprised and now I know how to use my washer more efficiently. Thanks again Raymond. He should get a raise. Thanks again.
Betty N,
San Diego, CA