4575 La Jolla Village Dr Reviews

Read reviews from customers who used our services at 4575 La Jolla Village Dr


Total reviews

528


Average Rating

4.8/5

Professional, friendly and quick
October 22, 2024
Overall rating

It was a repeat appt from the day prior, when the dryer had been partially fixed. Chester diagnosed the problem immediately and not only corrected the issue, but did a complete inspection and pointed out some other minor issues. He also went the extra mile and contacted the service and today's diagnosis, labor, and parts were free of charge. With his 27 years of service, I'm not sure I could have gotten a better repairman. And Sears backed up their guarantee! A good day.

Doug G,

San Diego, CA
Rudy does it again.
October 20, 2024
Overall rating

I was surprised at how soon Rudy was dispatched to install the new ice maker in our refrigerator. It arrived in the mail on Friday and Rudy was here on Saturday and installed it. We ran 3 loads of ice through it and all is well. We are a bit pleasantly surprised by the size of the cubes. Nice job and Thank You to both Kenny, the first tech and Rudy, we are back to making iced drinks.

Glen W,

San Diego, CA
Efficient and to the point
October 18, 2024
Overall rating

He arrived on time, quickly diagnosed the problem, ordered the part & came back when he said he would to complete the job! Highly recommend.

Tania H,

San Diego, CA
Dryer Repair
October 17, 2024
Overall rating

Excellent work!! Appreciate Steven's expertise and pointing things out as he worked through the diagnosis and repair.

Michael G,

San Diego, CA
Dryer Repair
October 15, 2024
Overall rating

Great job and excellent representative for your company! Thank You!

Lisa F,

San Diego, CA
Ice Maker repair
October 14, 2024
Overall rating

Armando was great, diagnosed , informed me of options, then repaired the problem quickly.

Marc C,

San Diego, CA
Refrigerator Freezer Repair
October 11, 2024
Overall rating

Kenny was fantastic. Friendly, smart, clear in his explanations. Sears has a great technician in Kenny. Totally satisfied!!!

Philip M,

Coronado, CA
Anthony
October 09, 2024
Overall rating

He did a great job and was very happy with him

Paulina H,

San Diego, CA
Only excellent thing in this whole warranty process
October 08, 2024
Overall rating

The actual repair rep was excellent. He knew what the problem was, ordered the parts and completed the job the day after the parts arrived. The "Sears" part was ridiculously poor. For starters it is a week long, full time job to reach a human. I think that 95%of the staff are robots. When you get your call to corporate office, in, you get the "This number is no longer in service." Really?! The CEO doesn't have a working phone? Repair service - 10/10. Sears - 0/10

Susan W,

San Diego, CA
Washer service
October 05, 2024
Overall rating

Chester provided excellent service. He was able to troubleshoot the issue quickly. Appreciated his excellent service. Thank you. Tajinder

Tajinder G,

San Diego, CA