100 Inland Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mike W
Glenn was Awesome 👌
Customer service response - Thank you for your review, Mike. We're happy to hear that Glenn provided awesome service!
Sears Home Services on July 29, 2025
Anthony F
Friendly and fast.
Customer service response - Thank you for your review, Anthony. We're glad to hear you received friendly and fast service!
Sears Home Services on July 27, 2025
Anthony R
He checked the AC unit and Furnace...said their was a coolant leak...eventually diagnosed the condenser & coil was bad and all coolant leaked. Said he called it in, and I am now waiting on our warranty company to get back with me. Thank You
Customer service response - Thank you for your review, Anthony. We're glad to hear our technician was thorough in diagnosing the issue, and we hope your warranty company resolves it quickly.
Sears Home Services on July 27, 2025
Gary S
Technician was very professional and answered all of my questions.
Customer service response - Thank you for your review, Gary. We're glad to hear our technician was professional and answered all your questions!
Sears Home Services on July 27, 2025
Veronica V
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 20, 2025
Barbara C
Enrique was very helpful and went beyond the call of duty to help me resolve my issues concerning the AI system and the part for my washing machine and installing it. Give Enrique a raise! Issues: 1. The part was ordered twice by a technician but was never received. 2. Your AI system is not as functional and helpful as you would like it to be. I needed to talk to a LIVE person not an AI about me not receiving my part in the mail. This was a 2 month ordeal on trying to get this issue resolve. AI is not always effective when it comes to managing details and issues. Customers need to have the option to talk to a LIVE person. Thank you Enrique for your assistance.
Customer service response - Thank you for your review, Barbara. We're glad Enrique was helpful and went beyond to resolve your issues, and we apologize for the inconvenience with the part order and AI system.
Sears Home Services on July 14, 2025
Ignacio G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 13, 2025
Beverly K
He was on time. Very friendly and professional. He was great!
Customer service response - Thank you for your review, Beverly. We're glad to hear you received timely, friendly, and professional service!
Sears Home Services on July 13, 2025
Robert J
Very friendly and professional. Explained trouble shooting procedures and what was done to correct.
Customer service response - Thank you for your review, Robert. We're glad to hear you received friendly and professional service with clear explanations of the troubleshooting procedures!
Sears Home Services on July 13, 2025
Samuel H
José gave a time he would arrive and how long the service would take and he was very accurate with everything
Customer service response - Thank you for your review, Samuel. We're glad to hear that José provided accurate timing and service!
Sears Home Services on July 08, 2025
